Hotel Receptionist at The Gallivant
Rye TN31 7RB, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

06 Sep, 25

Salary

14.0

Posted On

07 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

The Gallivant is a multi award-winning, privately owned retreat by the sea in Camber, East Sussex.
Regularly featured among the top 10–20 boutique hotels in the UK (The Times, The Telegraph), we were named Small Hotel of the Year by the English Tourist Board in 2024. That same year, we were awarded one of only 60 Michelin Keys outside London — a rare honour that recognises the art of emotional hospitality.

Responsibilities

THE ROLE

We’re looking for a warm, confident, and proactive Front of House Assistant to join our team. Based primarily at reception, you’ll be a steady, welcoming presence — managing check-ins, supporting daily operations, and ensuring guests feel genuinely cared for from the moment they arrive to the moment they leave.
You’ll also lend a hand where needed: helping with breakfast service, assisting during events, and working closely with our wider team to keep everything flowing gently and seamlessly.
At The Gallivant, we believe exceptional hospitality is built on both attention to detail and heartfelt connection — and we’re looking for team members who share that belief.

WHAT YOU’LL BE DOING

  • Greeting guests with warmth and professionalism
  • Managing check-ins, check-outs, and all front desk responsibilities with calm efficiency
  • Responding to guest queries and requests with initiative and care
  • Maintaining accurate records and smooth internal systems
  • Supporting breakfast service and helping maintain a calm, tidy environment
  • Assisting during events, dinners, and guest experiences as needed
  • Collaborating with housekeeping and restaurant teams to deliver seamless stays

YOU’LL LOVE THIS ROLE IF YOU:

  • Have experience working in hotel reception or guest services
  • Are naturally warm and enjoy engaging with people
  • Stay calm under pressure and are highly organised
  • Communicate clearly and kindly, both in person and in writing
  • Take pride in the details and value consistency
  • Love good food, honest hospitality, and places that feel a little bit magic
    Visit www.thegallivant.co.uk | IG: @thegallivant
    Job Types: Full-time, Part-time, Permanent
    Pay: £12.50-£14.00 per hour

Additional pay:

  • Tips

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Health & wellbeing programme
  • On-site parking

Schedule:

  • Day shift
  • Weekend availability

Work Location: In person
Reference ID: TheGallivantH

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