Are you a warm, professional, and passionate about delivering excellent guest experiences?

Saint Pauls House is a 34 Boutique Hotel, a stylish and welcoming destination in the heart of St Pauls Square, is looking for a receptionist to join our team.

About the role:

As the first point of contact for our guests you will pay a key role in creating memorable stays. You’ll be responsible for:

. Greeting and checking in guests with efficiency and warmth.

. Handling Reservations and enquiries ( by phone, email, and in person )

. Managing check-out payments accurately

. Assisting with guests requests and providing local knowledge of the jewellery quarter

. Supporting smooth day to day hotel operations

What we are looking for:

. Minimum 2years experience

.Excellent communications and customer service skills

. A professional and friendly manner and a can-do attitude

.Strong organisational skills and attention to detail

.Comfortable using booking systems and basic IT tools.

Hours:

Full time and part time available

Flexible shifts, including evenings and weekends

How to apply:

Send your CV and a short note to paula@suburbaninns.co.uk

Job Types: Full-time, Part-time

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Experience:

• Hospitality: 1 year (required)
• Hotel: 1 year (preferred)

Work Location: In personOverview

Join our team as Hotel Receptionist in a full-time or part-time role - day & evening shifts. Ideal candidate will have experience in the hospitality industry, but admin background is acceptable and training provided. Candidate will take bookings over the phone and online and enter in our reservations system. The candidate will check-in guests, greeting them with a warm smile and answering any questions about the hotel and services and visitor inquiries about Orkney in general. Candidate will take payment of credit card or cash, perform admin duties. Candidate will have excellent customer service skills and attention to detail.

Candidate will liaise with other departments (housekeeping, restaurant, bar) and work well with other staff members.

Morning and evening shifts, 3-5 days per week. Shifts included weekend work.

Pay: £13.00 per hour

Expected hours: 21.0 – 38.0 per week

Benefits:

• Company pension
• Discounted or free food
• Work Location: In person