Join our team as a Receptionist at a prestigious Varsity hotel & Spa , where exceptional guest service is our top priority. We are seeking a friendly and professional individual with excellent communication skills and a passion for hospitality to be the first point of contact for our guests.
Duties:
- Greet and welcome guests in a warm and courteous manner.
- Answer incoming calls, assist with inquiries, and transfer calls to appropriate departments.
- Manage reservations, check-ins, and check-outs efficiently.
- Provide information about hotel facilities, services, and local attractions.
- Maintain a tidy and organized reception area.
- Assist with administrative tasks such as handling mail and coordinating appointments.
Qualifications:
- Previous experience in a receptionist or customer service role is preferred.
- Proficiency in phone etiquette and strong guest service skills.
- Multilingual abilities are a plus to assist international guests effectively.
- Knowledge of hotel operations or hospitality industry is advantageous.
If you are a detail-oriented individual with a welcoming demeanor, excellent organizational skills, and a passion for delivering exceptional service, we invite you to apply for this rewarding opportunity. Competitive compensation package offered. Join our team and be part of creating memorable experiences for our guests.
Job Types: Part-time, Permanent
Pay: £12.21-£12.90 per hour
Expected hours: 24 – 40 per week

Benefits:

• Company events
• Company pension
• Employee discount
• Gym membership
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Work Location: In person
Expected start date: 21/04/202

Please refer the Job description for details