Hotel Reservationist at Little Creek Casino Resort

, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

0.0

Posted On

03 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Reservations Management, Phone System Operation, Clerical Duties, Guest Interaction, Problem Solving, Attention to Detail, Communication

Industry

Gambling Facilities and Casinos

Description

Description Are you passionate about delivering outstanding guest experiences? As a key part of our hospitality team, you’ll be responsible for creating memorable stays for our guests by handling reservations with precision and professionalism, as well as managing our phone system. If you’re ready to thrive in a lively, guest-centered environment, we’d love to hear from you! Key Responsibilities: Operate switchboard systems with courtesy and efficiency, handling all incoming, outgoing, and interoffice calls with attention to detail. Manage hotel reservations, ensuring accurate and prompt input into our booking system. Provide helpful information about Casino and Hotel services, including dining, entertainment, guest services, and local travel directions. Assist callers by answering inquiries, recording messages, and resolving guest requests in a timely manner. Complete clerical duties such as sorting mail, preparing envelopes, stamping coupons, and shredding papers as needed. Support Front Desk operations by coordinating with Guest Service Managers and addressing any guest-related issues. Deliver top-notch customer service, ensuring every guest interaction is positive and helpful. Additional duties as assigned to support the smooth operation of our hospitality services. Requirements High School Diploma or GED Six months related experience and / or training OR equivalent combination of education and experience Must be able to pass a background check Why Join Us: Explore career growth opportunities and excellent benefits. Discover more about our comprehensive benefits package and the advantages of joining our team at Little Creek Careers Page. About Little Creek Casino Resort: At Little Creek, we foster a culture of excellence where every team member contributes to creating exceptional guest experiences. We are committed to diversity and equal opportunity employment, valuing all individuals regardless of race, color, religion, gender, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.

Responsibilities

The Hotel Reservationist will manage hotel reservations and operate the switchboard system while providing excellent customer service. Additional responsibilities include assisting guests with inquiries and supporting front desk operations.