Hotel Sales Administrator at SSH Williamsburg LLC

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

25.0

Posted On

04 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Opera PMS, Group bookings, Billing, Folio review, Client communication, Data accuracy, Administrative coordination, Inventory management, Hospitality, Reporting, Organizational skills, Attention to detail

Industry

Hospitality

Description

Description Hotel Indigo Nashville – The Countrypolitan Position Overview Pay: $23-$25 Join the sales team at Hotel Indigo Nashville – The Countrypolitan, a boutique lifestyle hotel in the heart of downtown Nashville. We are seeking a detail-oriented, hospitality-driven professional who is looking to grow a long-term career in hotel sales. This role serves as a critical support function for the Sales & Events team—ensuring seamless execution of group bookings, accurate system management, and exceptional client communication. Key Responsibilities Create and manage group bookings within Opera PMS, including rooming lists, pickup tracking, and inventory adjustments Assist with billing processes, folio review, and client voucher reconciliation Serve as the primary point of contact for group pickup reporting and internal distribution of resumes and BEO packets Support Sales Managers with administrative coordination and client follow-up Maintain accuracy across systems and ensure all group data is aligned with brand and operational standards Collaborate with Front Office and other departments to ensure successful group execution Requirements Qualifications Minimum 2 years of hotel Front Desk or Reservations experience At least 1 year in a Sales Coordinator or similar role Proficiency in Opera PMS required Experience with group creation, rooming lists, and billing within IHG systems preferred Delphi experience is a plus Strong organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced environment Must be able to lift up to 30 lbs as needed Schedule Monday – Friday | 8:00 AM – 4:00 PM Full-time, 40 hours per week Why Join Arbor Lodging & Hotel Indigo Nashville Competitive salary with annual review opportunities 401(k) with company match Complimentary parking Career growth within a dynamic, lifestyle-driven brand Arbor Lodging is committed to fostering a culture rooted in integrity, accountability, and continuous growth. Our guiding principles—Do the Right Thing, Lead with Heart, Be Accountable, Aim Higher, and Celebrate Differences—shape everything we do. Equal Opportunity Employer Arbor Lodging Management is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.

Responsibilities

The Hotel Sales Administrator manages group bookings, rooming lists, and billing processes within the Opera PMS system. They also provide administrative support to the Sales & Events team and serve as a primary point of contact for group pickup reporting.