ABOUT US

The Delta by Marriot Hotel Milton Keynes is a prestigious hotel located in Milton Keynes, offering luxury accommodation, dining, and exceptional event and conference facilities. We are proud of our reputation for delivering outstanding guest experiences, and we’re now looking for a motivated and organised Hotel Sales Assistant to join our dynamic sales and events team on a temporary basis of up to six months.

THE ROLE

As a Hotel Sales Assistant, you’ll support the Business Development Manager in driving business growth by handling sales enquiries, proactive sales activities inbound calls and outbound calls, driving sales leads directly and indirectly, building client relationships, and promoting our hotel’s facilities for conferences, weddings, corporate events, and leisure stays.

KEY RESPONSIBILITIES:

• Responding promptly and professionally to sales enquiries via phone, email, and in person
• Generating sales leads from internal hotel information
• Generating sales leads from external information
• Proactively making contact with potential clients to discuss opportunities on a daily basis
• Assisting in the preparation of proposals, contracts, and function sheets
• Supporting the coordination and execution of events and bookings
• Maintaining client databases and tracking leads using CRM systems
• Conducting site visits and tours with prospective clients
• Collaborating with marketing to promote special offers and seasonal packages
• Providing exceptional customer service at every stage of the client journey