COMPANY OVERVIEW

Tottington Manor Hotel is a premier food-led venue featuring a 60-cover restaurant, a 90-cover function room, and an outdoor decking area. Recently refurbished in March 2021, we pride ourselves on delivering exceptional food and service, fostering repeat business from our guests.
Location: Tottington Manor Hotel, Henfield, West Sussex
Salary/Benefits: £40k+ Basic Salary + Generous Commission on all new business
Contract type: Permanent
Hours: Full Time – Monday – Friday
This is a newly created role where you’ll have the freedom to shape and lead the sales strategy across the whole business. It’s an exciting opportunity for an totally sales driven, new business creator who is able to create long lasting and authentic relationships.

ABOUT YOU

We are looking for a proactive, confident, and ambitious sales professional who is ready to take ownership of this role.
You will be an excellent communicator, passionate about exceptional but a very human brand of hospitality, and motivated by targets and success.

You’ll have:

• A proven track record of sales success in the hospitality sector.
• Experience working across MICE, leisure, and corporate sales markets.
• Strong networking skills and ability to build credible relationships at all levels.
• Exceptional presentation and negotiation skills.
• Highly self-motivated with an entrepreneurial spirit and strong business acumen.
• Ability to work independently and as part of a wider commercial team.
• Flexibility to travel

ROLE OVERVIEW

As Sales Manager, you will be responsible for driving revenue across Weddings, room bookings, corporate bookings, special occasions, fine dining events and more, building strong client relationships, and fully maximising market opportunities both B2B and B2C.
You will focus on new business development, securing repeat business, and creating strategic partnerships across leisure, MICE, and special events markets.
This role offers the flexibility and autonomy to create and implement your own strategies, working closely with the events teams, General Managers and group marketing and commercial teams to deliver exceptional results.

KEY RESPONSIBILITIES

• Develop and implement proactive sales strategies for the Hotel, Restaurant and Banqueting spaces across leisure, corporate, MICE, and event markets.
• Identify and secure new business opportunities through networking, sales calls, attending trade shows, exhibitions, and client meetings.
• Manage key accounts, build long-lasting relationships, and grow revenue from existing clients.
• Conduct regular sales activity: site visits, presentations, client entertainment, and familiarisation trips.
• Collaborate with marketing teams to ensure alignment between sales campaigns and marketing initiatives.
• Prepare and deliver detailed sales reports, revenue forecasts, and pipeline updates.
• Represent us at Regional networking events, trade fairs, and exhibitions.
• Work with operations and event administration teams to ensure the seamless delivery of client expectations.
• Monitor competitor activity and market trends, adjusting strategies as needed.
• Lead sales projects and promotions to maximise occupancy and revenue, especially during key seasons.