The Big Blue Hotel is currently looking to recruit a highly motivated Seasonal hotel receptionist to join it’s team.
You will be assisting in the day-to-day running of the hotel’s reception. Working varying shifts covering the reception between 7am - 11pm up to an eight hour day basis, including weekends and bank holidays.

SKILLS

• Excellent guest service skills with a friendly and approachable demeanor.
• Knowledge of hotel operations and procedures.
• Strong hospitality skills with the ability to anticipate guest needs.
• Proficient in phone etiquette and handling multiple phone lines.
  Job Types: Part-time, Zero hours contract

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• On-site parking
• Store discount

Application question(s):

• Do you have Opera PMS/CLOUD experience ?

Experience:

• reception: 1 year (required)

Work Location: In perso

• Greet and welcome guests in a friendly and professional manner.
• Register guests and assign rooms, ensuring all necessary information is obtained.
• Answer phone calls and provide information to guests or transfer calls to appropriate departments.
• Handle guest check-ins and check-outs efficiently and accurately
• Process payments and maintain guest accounts
• Provide information about hotel facilities, services, and local attractions
• Resolve guest complaints or issues promptly and effectively.
• Maintain a clean and organised front desk area.