Hotel Service Manager - (AF233 - WaCh-2399-494nom-2) at Affinity Migration Group Pty Ltd

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

80000.0

Posted On

25 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality Management, Housekeeping Supervision, Training, Attention to Detail, Communication Skills, Organizational Skills, Team Leadership, Hygiene Knowledge, Cleaning Standards, Conflict Resolution, Guest Services, Cleaning Equipment Proficiency, Interpersonal Skills, Problem Solving, Time Management, Coordination

Industry

Legal Services

Description

PRO-INVEST CANBERRA 197LC PTY LTD (The Sebel Canberra Civic) Job Brief: Position: Hotel Service Manager Location: Canberra, ACT 2601 Job type: Full-time, onsite / 38 hours per week Work Hours: between 9.00 am and 5.30 pm Monday to Friday Salary range: AUD 75,000 to 80,000 About Us: The Sebel Canberra located at 197 London Cct Canberra ACT 2601, offers unrivalled access to the Civic CBD and beyond. A premium location puts Canberra’s business, retail and entertainment districts in walking distance. Our apartment style rooms of various configurations offer spacious living spaces where guests can relax and feel at home. We are looking for a Hotel Services Manager to join our team. The Hotel Services Manager will be responsible the following: The supervision of the Housekeeping Team during day-to-day operations, suggesting improvements and changes. Determining work requirements and allocating duties to fellow staff Maintaining attendance records and rosters Developing cleaning standards for both guest rooms and public areas Playing a key role in providing training to Room Attendants, ensuring the rooms are presented in accordance with brand cleanliness standards A keen eye for detail and the ability to recognize reoccurring cleaning issues Proficiency in the use of cleaning equipment and chemicals, leading the team by example Conferring with fellow workers to resolve grievances Ensuring appropriate tools/equipment are provided to employees A good knowledge of hygiene requirements and safe working procedures. Ability to coordinate activities and establish effective communication with all the departments in the hotel to ensure the best outcomes for our guests Good knowledge of hotel facilities to ensure all guest's requests are met Eager to embrace the Sebel Hotel service values and bring them to life in your guest interactions. Successful applicants must have: Qualifications in hospitality management Relevant experience in a similar sized establishment for at least 3 years Strong communication and interpersonal skills Strong organisational skills and attention to detail. Ability to lead people

Responsibilities

The Hotel Services Manager will supervise the Housekeeping Team, ensuring day-to-day operations run smoothly and suggesting improvements. They will also be responsible for training staff and maintaining cleaning standards for guest rooms and public areas.