HOTEL SERVICES ASSISTANT

Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed.
Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Through our integrated service modelspanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Carewe deliver compliance, quality, and operational excellence while reducing cost and carbon impact.
Our award-winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data-led estate management at scale.
The post holder will be responsible for the general Catering, Cleaning & deep cleaning as required in the premises in accordance with the contract specific standards, under direction of the Soft Services Manager. They will carry out Catering / Cleaning duties in accordance with safe working practices and work as an effective member of the team, with limited disruption to the client. This role will also incorporate the relief cover for Bellrock On Site staff, including Porter.

YOUR KNOWLEDGE, SKILLS AND QUALIFICATIONS:

Customer service skills
Knowledge of health and safety legislation would be beneficial
Awareness of personal safety threat of patients/clients assaulting staff

Emergency cover
Additional working duties
Ensuring cleaning specification standards are met
Providing catering support in wards as required
Carpet shampooing as required
Curtain cleaning as required
Cleaning and buffing of communal areas