COMPANY OVERVIEW

The Buttermere Court Hotel, part of the Court Hotel Group LTD, is a family-owned business featuring boutique hotels and award-winning restaurants in the scenic Lake District. Our commitment to exceptional hospitality and guest experiences sets us apart in the vibrant Buttermere area.

SUMMARY

We are seeking a dedicated Supervisor to join our team at The Buttermere Court Hotel in Buttermere. In this pivotal role, you will oversee daily operations, ensuring that our guests receive outstanding service while maintaining the high standards of our hotel and restaurant. This full time role will be to work 42 hours per week, across various shifts to ensure our guests receive the best experience.

REQUIREMENTS

• Proven experience in a supervisory or managerial role within the hospitality industry.
• Strong leadership skills with the ability to inspire a team.
• Excellent communication skills, both verbal and written.
• Experience in guest services with a focus on customer satisfaction.
• Ability to manage multiple tasks effectively in a fast-paced environment.
• Access to your own transport. (Please note, The Buttermere Court Hotel is not regularly serviced by public transport. Hence, candidates must have access to their own transport).
  If you have a passion for hospitality and leadership, we invite you to apply for the Supervisor position at The Buttermere Court Hotel. Join us in creating memorable experiences for our guests!
  Job Type: Full-time

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Application question(s):

• Please confirm, as per the advert, that you have access to your own transport and are within a daily commutable distance of the hotel.

Work Location: In person
Expected start date: 25/08/202

• Supervise daily hotel operations to ensure a seamless guest experience.
• Lead and motivate team to deliver exceptional service and hospitality.
• Handle guest inquiries promptly and professionally.
• Coordinate with various departments to maintain operational efficiency.
• Assist in training new team members on hotel policies and procedures.
• Monitor inventory levels and assist with ordering supplies as needed.
• Ensure compliance with health and safety regulations within the hotel.