Hotel Valet & Bellman, Austin (The Code, an AvantStay Hotel) at AvantStay

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

18.0

Posted On

21 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Valet Services, Customer Service, Communication Skills, Interpersonal Skills, Attention to Detail, Reliability, Flexibility, Professional Appearance, Guest-Focused Attitude

Industry

Hospitality

Description

Who we are... AvantStay delivers exceptional, one-of-a-kind stays for group travelers. We’re building a tech-enabled hospitality brand redefining the standard for modern lodging experiences. Backed by leading venture capital firms, AvantStay is rapidly growing in the $100+ billion short-term rental and hospitality industry, offering elevated service, curated design, and seamless technology to travelers worldwide. What we are looking for… We are seeking a Hotel Valet & Bellman who is warm, professional, and passionate about creating a memorable guest experience from arrival to departure. As a key member of the front-of-house team, you’ll provide both valet and bell services—greeting guests, assisting with luggage, parking vehicles safely, and ensuring every guest enjoys a smooth, welcoming, and stress-free experience. This role is ideal for someone who enjoys fast-paced, guest-facing work and takes pride in providing exceptional service that reflects AvantStay’s brand standards. What you’ll do… Warmly welcome guests upon arrival, providing attentive and professional assistance. Safely park and retrieve guest vehicles, following all property and safety procedures. Assist guests with luggage and personal belongings, ensuring proper handling and delivery to guest rooms. Escort guests to their rooms, explaining hotel amenities, property features, and services. Maintain accurate records of vehicle keys and guest information. Keep valet and bell areas clean, organized, and free of hazards. Support the front desk team to ensure seamless guest arrivals and departures. Provide directions, recommendations, and information about AvantStay properties and local attractions. Anticipate guest needs and proactively offer assistance to enhance their stay. Handle guest requests and concerns with professionalism and a guest-first attitude. Uphold AvantStay’s brand image and service standards at all times. What you’ll bring… Previous hospitality, valet, or customer service experience preferred. Valid driver’s license with a clean driving record (required). Ability to drive both manual and automatic transmission vehicles. Excellent communication and interpersonal skills with a positive, guest-focused attitude. Professional appearance and demeanor with strong attention to detail. Reliability, flexibility, and willingness to work weekends and holidays. Must reside in the United States. Physical Requirements: Ability to lift, carry, and transport luggage/items up to 50 lbs. Comfortable standing, walking, and moving quickly for extended periods (up to 8 hours per shift). Ability to bend, stoop, reach, and safely push luggage carts. Comfortable working indoors and outdoors in varying weather conditions. Ability to safely enter, exit, and operate guest vehicles. When you join AvantStay… You’ll be part of a dynamic and innovative hospitality brand redefining how people travel. Your role will directly impact the guest journey, ensuring every interaction is welcoming and memorable. Perks and Benefits... Competitive hourly pay ($16-18/hr plus tips) Medical, Dental & Vision insurance Discounted stays at AvantStay properties Career growth opportunities Supportive leadership and a collaborative team culture Equal Employment Opportunity... We’re proud to be an equal opportunity employer and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Responsibilities

Welcome guests upon arrival and provide assistance with luggage and parking. Ensure a smooth and welcoming experience for every guest from arrival to departure.