OVERVIEW

We are seeking a dynamic and results-driven Hotel Reservations/ Revenue Supervisor to join our team. The ideal candidate will play a pivotal role in maximising revenue and occupancy for our hotel. This position requires a keen understanding of the hospitality industry, strong analytical skills, and the ability to develop pricing strategies that align with market trends. As a Hotel Revenue Manager, you will be responsible for optimising room rates and inventory while ensuring exceptional guest services.

EXPERIENCE

• Proven experience in hotel revenue management or a similar role within the hospitality industry.
• Strong analytical skills with the ability to interpret data effectively.
• Excellent phone etiquette and communication skills, both written and verbal.
• Familiarity with hotel management software and revenue management systems is advantageous.
• A background in guest services or hospitality is preferred, demonstrating a commitment to exceptional customer care.
  Join us in this exciting opportunity to shape the future of our hotel’s success while delivering outstanding experiences for our guests.
  Job Type: Full-time
  Pay: £13.00 per hour
  Expected hours: 32 – 40 per week
  Work Location: In perso

• Develop and implement effective pricing strategies to maximise revenue across all distribution channels.
• Monitor market trends and competitor pricing to adjust strategies accordingly.
• Analyse data from various sources to forecast demand and identify opportunities for revenue growth.
• Collaborate with sales teams to create promotional packages that attract guests.
• Prepare regular reports on revenue performance, occupancy rates, and market analysis for management review.
• Ensure that all reservations systems are updated with accurate pricing and availability information.
• Provide training and support to staff on revenue management practices and tools.
• Maintain strong relationships with guests, ensuring high levels of satisfaction through excellent service.
• Cover reception shift duties during holidays & sickness periods