Hotline Provider - 281-CARE (3rd Shift - Weekends Only) at Talbert House

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Aug, 26

Salary

19.0

Posted On

29 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Crisis Intervention, Prevention Techniques, Education Interventions, Electronic Health Records, Case Documentation, Verbal Communication, Written Communication, Compassionate Interaction, Collaboration, Professional Ethics, Needs Assessment, Resource Linkage

Industry

Mental Health Care

Description

Position Summary: Responsible for providing prevention and education services in a variety of settings including on the phone. May implement prevention services over a varied group of topics including substance abuse, mental health, bullying, suicide and other areas as necessary. Position Description: * Identifies and assesses needs of callers/clients * Provide crisis intervention, referrals and linkage to community resources * Utilizes supportive techniques and/or educational methods that are appropriate to caller and topic * Completes service documentation accurately and timely in electronic health record * Provides both prevention and education services * Facilitates referral to and/or provides appropriate level of care * Develop, define and implement realistic and effective goals and plans for interventions * Collect, track and evaluate program data for fidelity and service quality * Adhere to professional standards as outlined by protocols, rules and regulations * Other duties as assigned * This is not a remote position Required Knowledge, Skills and Abilities: * Skill in prevention and education techniques and interventions * Recognize unusual or threatening conditions and take appropriate action * Effective verbal and written communication skills * Ability to interact in a calm and compassionate manner * Ability to collaborate/interact with wide variety of people * Knowledge of code of ethics, conflict of interest and regulatory requirements * Demonstrate professional speech and behavior * Detach from client issues and view objectively Job Requirements: * High School diploma or GED * Prefer experience in social services environment or related education Essential Functions/Physical Demands: * Positional: Driving in accordance with job duties assigned. Occasional standing and walking. Constant sitting. * Gross Mobility: Rare climbing, or crawling. Infrequent balancing, stooping, kneeling, or crouching. Frequent to constant reaching and handling. * Sensory: Rare tasting/smelling. Infrequent use of color vision. Occasional use of far visual acuity, depth perception, and field of vision. Frequent use of near and midrange visual acuity, and visual accommodation. Frequent to constant talking. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. 3rd Shift - Approx. 11:00pm - 7:00am

Responsibilities

Provide crisis intervention, prevention, and education services to callers regarding substance abuse, mental health, and suicide. Responsible for assessing client needs, providing community referrals, and maintaining accurate electronic health records.