Hourly Server - The Rec Room Brentwood at Cineplex

Burnaby, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

17.85

Posted On

04 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Food Service, Communication, Interpersonal Skills, Attention to Detail, Teamwork, Professional Appearance, Time Management, Problem Solving, Flexibility, Hygiene Standards, Customer Engagement, Order Taking, Cleaning Duties, Menu Knowledge, Payment Processing

Industry

Entertainment

Description

What you will do: Hourly Server - The Rec Room Brentwood Wage - $17.85 per hour 1920 Willingdon Ave, Burnaby, BC V5C 0K6, Canada Part-time Company Description - Job Description Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s set to expand from coast to coast in Canada? Do you want to play a crucial role in changing the landscape of entertainment in Canada? Now that I have your attention and have peaked your interest – let’s tell you a bit about this revolutionary new concept called The Rec Room. The concept features a wide range of entertainment options: a large attractions area featuring state of the art simulation games, redemption gaming for prizes, and a variety of recreational games including luxury bowling, billiards, shuffleboard and ping pong. There is an auditorium-style venue offering live entertainment – musical acts, bands and comedians – and also features a theatre-sized, high definition screen for catching the game or watching a wide range of other entertainment programming. The Rec Room offers an upscale casual dining environment, featuring an open kitchen and a contemporary menu offering everyone’s favourites, as well as an “eatertainment-style” concept in the games area. A large centre bar area with adjacent stage includes impressive digital displays and serves as the gathering spot for watching the big game or other major events. The Rec Room integrates a cutting-edge interactive technology platform that enhances all aspects of the entertainment experience. Cineplex Entertainment, headquartered in Toronto, Ontario, is currently recruiting for the position of Server – The Rec Room Brentwood, reporting to the General Manager. This position will be based at The Rec Room Brentwood, 21-06 1920 Willingdon Ave., Burnaby, BC V5C 0K3. The Server will be responsible for providing high-levels of guest service to all restaurant patrons by providing prompt service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials. The Server will perform guest service duties in a friendly and professional manner at all times, and ensure that the guests have an enjoyable dining experience. Other responsibilities include but are not limited to the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, and comply with all restaurant policies and procedures. Job Duties: Take food and beverage orders from guests and ensure these are given to the appropriate person to execute (i.e. kitchen staff, bartender, etc.). Maintain familiarity with the composition of all menu items, including items available at the bar. Serve food and beverages in accordance with company standards, but above all in a professional, courteous manner. Clean designated areas, in accordance with company procedures, including opening and closing routines and following hygiene requirements. Change table linen as required and ensure dirty or damaged linen is not being used. Clean and refill condiment sets for each table. Ensure table decorations are clean and comply with company standards. Set tables to company policy, ensuring that all items used are clean, undamaged and in a good state of repair. Ensure storerooms are adequately stocked with replacement cutlery, linen or other established needs, be they food or equipment. Clean tables and ensure they are cleaned as soon as it is apparent that guests have finished their food or drink with an acceptable balance between speed, yet allowing guests to finish their meal without feeling rushed. Ensure that guests are correctly charged, present the bill and take payment from the guest, in accordance with the procedures of the establishment. At all times to be aware of and practice good guest service, assisting the guest in any way which does not adversely affect other guests. Attend to guest complaints satisfactorily. Take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by guests, as well as fire escapes. Carry out on-the-job training to ensure subordinate staff can carry out their duties effectively. Be continually aware of and maintain the highest standards of personal hygiene and dress. Ensure that any subordinate staff adhere to and maintain the highest possible standards of personal hygiene and dress. Attend meetings and training courses as required. Any other duties as assigned. Follow Health, Food Safe and Liquor service guidelines. Qualifications Requirements: High school diploma or GED required. Applicants must be the age of majority or older Strong service experience who thrives on engaging guests. 1-3 years of restaurant service experience considered an asset. Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment. Able to effectively communicate both verbally and in writing. Able to work well under pressure. Strong attention to detail. Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times. Professional appearance and manners. Strong work ethic and positive team attitude. Working Conditions: Manual dexterity required to use desktop computer and peripherals. Overtime as required. Required to stand and walk for extended periods of time. Lifting or moving up to 20lbs may be required. Additional information Inclusion & Diversity Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. Life at Cineplex: Cineplex is synonymous with entertainment. Known as Canada’s largest and most innovative film exhibitor, we’re so much more than movies – operating The Rec Room, Canada’s favourite destination for ‘Eats & Entertainment’ and Playdium, specially designed for teens and families. At Cineplex, change and disruption are nothing new. Infusing innovation into everything we do has fueled our evolution as a fully-integrated, diversified and growing organization with exciting career opportunities in our locations and corporate functions. Grow with us and explore roles in operations, food services, hospitality, digital commerce (CineplexStore.com), digital (Cineplex Digital Media) and cinema media (Cineplex Media), consumer loyalty (SCENE), finance, human resources, technology, amusement solutions (Player One Amusement Group), and more. Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence. We are creative, curious and love thinking big. The next evolution of Cineplex starts here, with you. Interested applicants, please apply today. While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion. No Agency Calls Please Inclusion & Diversity Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. Accessibility We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com. While we appreciate all interest, only those candidates selected for an interview will be contacted. Wage ($): 17.85CAD We are driven by a united passion for delivering exceptional experiences. Become part of our award-winning culture! Our next evolution starts with you. A social playground for the young at heart, we offer shareable entertainment for the senses, with premium food & drink, games and live shows. Visit The Rec Room Website An enhanced lifestyle rewards program that gives members something new to look forward to, with more ways to earn and redeem. Visit Scene+ Website A place for teens to play without limits, offering a games floor, full menu, birthday parties, plus ropes courses, VR and bowling at select locations. Visit Playdium website Whether at home or on the go, we offer over 10,000 digital titles to rent or own, including the latest releases. Visit Cineplex Store Website An integrated network providing impactful media solutions, helping brands make meaningful connections with consumers. Visit Cineplex Media Website An agency powering end-to-end digital and DOOH solutions that drive customer experiences and bottom-line results. Visit CDM Website

Responsibilities

The Server will provide high-level guest service by taking food and beverage orders, ensuring prompt service, and maintaining knowledge of menu items. Responsibilities also include cleaning duties, setting tables, and ensuring an enjoyable dining experience for guests.