JOB SUMMARY

As a House Assistant you will assist the Manager with the day-to-day running of our House. In this Front of House, role you will be first point of contact for our families and will provide a strong administrative support to the House team. You will work alongside other members of the House team to provide a supportive environment for resident families within a communal living setting, which includes supervising House activities and events. You will also implement and follow-up with all Ronald McDonald House Charities UK Policies.

SKILLS

• Proficiency in Google Suite applications (Docs, Sheets, Calendar).
• Strong organisational skills with the ability to prioritise tasks effectively.
• Experience in clerical work and data entry is highly desirable.
• Familiarity with QuickBooks or similar accounting software is advantageous.
• Excellent communication skills, both verbal and written.
• Ability to work independently as well as part of a team.
• A proactive attitude towards problem-solving and task management.
• Excellent verbal and written communication skills
• Ability to assess and reprioritise when required
• Good listening skills and the ability to show empathy
• Enjoys working as part of a team
• Works with high levels of motivation and enthusiasm
• Ability to deliver high quality work with minimum supervision
• Ability to maintain professional boundaries in highly emotional situations
  If you are an enthusiastic individual looking to make a meaningful contribution as a House Assistant, we encourage you to apply for this rewarding opportunity.
  Job Types: Part-time, Permanent
  Pay: From £24,000.00 per year
  Expected hours: 21 per week

Benefits:

• Additional leave
• Bereavement leave
• Casual dress
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Paid volunteer time
• Private medical insurance
• Sick pay
• Store discount

Work authorisation:

• United Kingdom (required)

Work Location: In person
Application deadline: 15/08/2025
Reference ID: House Assistant Part-time - Southampto

• Provide clerical support, including data entry and maintaining organised records.
• Manage office tasks such as scheduling appointments and handling correspondence.
• Utilise QuickBooks for basic financial tracking and invoicing.
• Assist with the management of household supplies and inventory.
• Maintain a clean and orderly office environment to enhance productivity.
• Demonstrate excellent phone etiquette when liaising with service providers or guests.
• Support the household with various administrative tasks as needed.