House Attendant at Kimpton Hotels & Restaurants

Santa Barbara, California, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

19.09

Posted On

03 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Housekeeping, Cleaning, Flexibility, Attention to Detail, Problem Solving, Teamwork

Industry

Hospitality

Description

WHY WE'RE HERE We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. HOW WE'RE DIFFERENT Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. WHAT YOU'LL DO Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. SOME OF YOUR RESPONSIBILITIES INCLUDE: * Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean. * Clean and set-up meeting room functions according to the function sheets. * Deep cleaning of areas including the shampooing of rooms and public spaces as assigned. * Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events. * Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk. * Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift. * Check and replenish your supplies and cleaning tools. * Quickly respond to guest requests in a friendly manner. * Return lost items with proper documentation to the Housekeeping Department. * We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do. WHAT YOU BRING * High School Diploma is preferred. * 1 year of experience in customer service or similar position. * Previous housekeeping experience is a plus. * Passion for customer service and good verbal communication skills, basic writing skills. * Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here [https://ihg.scene7.com/is/content/ihg/IHG_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf]. Be Yourself. Lead Yourself. Make it Count. The hourly pay range for this role is $16.50 to $19.09. This range is only applicable for jobs to be performed in Santa Barbara, CA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees. You can apply for this role through the link below (or through internal career site if you are a current employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Responsibilities

Maintain cleanliness and appearance of the hotel while providing excellent service to guests. Act as an advocate for the hotel and create personal experiences for guests.