House Attendant at Royal Sonesta Kaua`i Resort- Lihue, HI

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping, Guest Service, Cleaning, Laundry Management, Communication, Teamwork, Attention to Detail, Time Management, Safety Compliance, Problem Solving, Organization, Physical Stamina, Customer Satisfaction, Waste Minimization, Deep Cleaning, Report Writing

Industry

Hospitality

Description

Job Description Summary The House Attendant works with the Housekeeping Management Team to work Public Areas, respond to Guest calls, and may clean rooms as needed. Assist with the commercial laundry function and the cleaning of public area spaces, exterior entrances to the hotel, and parking lot. The housekeeping manager will assign special projects. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. May strip up to 60 rooms per day Maintain the cleanliness and organization of floor closets and corridors, including removing trash, wiping down shelves/counters, sweeping, mopping, and/or vacuuming floors, and removing non-floor closet items and storing them in appropriate areas. Respond to guests’ requests such as in a timely and efficient manner. Clean other designated areas such as public restrooms, storage rooms, and other public area spaces including the parking garage. Report needed repairs or unsafe conditions to the supervisor. Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction. Minimize waste of supplies and amenities within all areas of housekeeping. Deliver lost and found items according to established procedures. May regularly assist with deep cleaning projects. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens and report damages to the supervisor. Daily communication and coordination with other shifts and departmental management promotes teamwork and quality service. Ensure compliance with federal, state, and local health and safety services laws. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience is preferred. A previous background in the extended stay industry is preferred. The ability to speak, read, and write fluent English is preferred; other languages are beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Responsibilities

The House Attendant works with the Housekeeping Management Team to maintain cleanliness in public areas and respond to guest calls. They may also assist with laundry functions and special projects as assigned by the housekeeping manager.