House Person - Elko at Maverick Colorado LLC

Elko, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

12.0

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cleaning, Trash Removal, Stocking Linens, Making Beds, Chemical Safety, Guest Communication, Complaint Handling, Security Awareness, Safety Inspection, Lost and Found Procedures, Organization, Detail Oriented, Independent Work, Following Instructions, English Communication

Industry

Gambling Facilities and Casinos

Description

Description The Housekeeping House Person is responsible for acting in a support role to Housekeepers and Supervisors. Clean hallways and remove trash while providing great customer service. Work in a fast and efficient manner. Responsibilities include but are not limited to: • Follow all company and department policies and procedures and Maverick Cleaning and Sanitation Guidelines. • Stock linens, strip and make beds. • Assist housekeepers with the upkeep of supplies and removal of trash. • Assist in cleaning as requested. • Clean restrooms and replace and maintain paper products as required. • Use correct cleaning chemicals for designated surfaces, according to Osha regulations and hotel requirements. • Clean and maintain hotel hallways, stairwells, and elevators. • Wipe/clean/vacuum luggage carts. • Clean Guest Laundry as needed. • Communicate with guests in a professional and friendly manner. Handle guest complaints, ensuring guest satisfaction. • Ensure security of guest rooms and privacy of guests; turn over any lost and found items from guest rooms to supervisor. • Maintain knowledge of hotel fire and emergency procedures. • Inspect rooms for safety hazards and for the operating condition of equipment. Report any damages or maintenance problems to Housekeeping Supervisor. • Adhere to Lost and Found policy including key control. • Perform related and/or other duties as required. Requirements • Experience in hospitality industry in similar position desired. • Familiarity with general building cleaning. • Must be detail-oriented with good organization skills. • Familiarity with cleaning products and equipment as well as cleaning techniques. • Frequent lifting and pushing of supplies/equipment. • Exceptional guest service skills required. • Able to work independently and follow instructions regarding priorities of tasks. • Must be punctual and have regular and reliable attendance. • Ability to follow all of Maverick Gaming standards policies and procedures. • Able to communicate effectively in English. Team Members Will Enjoy: • Paid Time Off • Flexible schedules • Medical, Vision, and Dental insurance • Short-Term/Long-term Disability Insurance • 401k plan • Employee meal discount program • And more!

Responsibilities

The Housekeeping House Person supports Housekeepers and Supervisors by cleaning common areas like hallways, removing trash, and stocking supplies. Responsibilities also include cleaning restrooms, maintaining equipment, and ensuring guest satisfaction through professional interaction.