Housekeeper at Avalon Hospitality Group, LLC

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Oct, 26

Salary

25.0

Posted On

07 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Room Cleaning, Sanitization, Guest Relations, Laundry Management, Vacuuming, Dusting, Maintenance Reporting, Time Management, Safety Compliance, Customer Service, Bilingual Communication, Equipment Operation

Industry

Hospitality

Description

Principal Responsibilities: Responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards. Essential Functions: * Checks maid cart for supplies and stocks as needed. * Greets guests immediately with friendly, sincere acknowledgement. * Strips dirty linens and towels and removes used amenities from the room/suite. * Cleans rooms/suites as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming, and washing windows. Reports rooms as clean and available. * Reports maintenance deficiencies in order to maintain room in compliance with hotel standards. * Replenishes linens and guest amenities. * Cleans balconies (if applicable). * Responds to special requests by guests, such as providing extra amenities or service time requests. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Attend all mandatory meetings. * Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department. * Provide customer service to guests, including information about hotel services, activities and local attractions. * Provide general public assistance, instruction and/or guidance for guests and employee safety in the event of an emergency. * Assist fellow team members as requested. OTHER DUTIES Assimilate into the Packard culture through understanding, supporting and participating in all elements of corporate policies. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Packard from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel PHYSICAL REQUIREMENTS: Below is a listing of the physical requirements for standard performance of this job: Frequency Key: Rare, Occasional, Frequent, or Constant Physical Activity Frequency Sitting Rare Walking, Standing Constant Climbing Stairs Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Frequently up to 100 lbs Near Vision Constant Far Vision Constant Hearing Frequent Talking Occasional Smelling Constant Lifting/Carrying (50 lbs.) Frequent SAFETY REQUIREMENTS OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health of safety: · Latex and/or rubber gloves · Closed toe and low heeled shoes with rubber soles · Safety belt · Safety glasses Team members will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. ORGANIZATIONAL RELATIONSHIPS Positions directly reporting to this position (titles): · None SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY * Ability to arrive to work on time and when scheduled * Physically able to move large objects such as: carts, large bags of linen, ironing board * Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles * Ability to read and recognize room/suite numbers * Ability to communicate effectively with guests and other team members verbally and in written form * Ability to understand and follow directions, and perform job functions with limited supervision * Ability to follow all safety procedures and standards and ability to recognize and act in emergency situations QUALIFYING STANDARDS Education High School graduate or equivalent preferred, but not required Experience 6 months to 1 year of cleaning experience in housekeeping or janitorial services preferred. Licenses or Certificates CPR Certification and/or First Aid Training preferred. Grooming All team members must maintain a neat, clean and well-groomed appearance (specific standards available). Other Bi-lingual language ability (English/Spanish) preferred. NOTICE: The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Responsibilities

Responsible for the overall cleanliness and maintenance of assigned guest rooms and suites to ensure hotel standards are met. This includes cleaning bathrooms, making beds, replenishing amenities, and responding to guest requests.