Housekeeper II at Parks Hospitality Group Inc

Cary, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

17.5

Posted On

20 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Customer Service, Cleaning, Task Prioritization, Collaboration, Communication, Safety Compliance, Sanitation Guidelines, Training, Mentoring

Industry

Hospitality

Description

Join Our Team as a Housekeeper at the DoubleTree by Hilton Raleigh-Cary! At Parks Hospitality Group, we are looking for a detail-oriented Housekeeper to ensure the cleanliness and tidiness of guest rooms and public areas. This position involves performing advanced cleaning tasks to maintain a welcoming environment for guests, while upholding high standards of cleanliness and quality. What You’ll Do: * Provide exceptional customer service to all hotel guests, ensuring their comfort and satisfaction. * Thoroughly clean assigned rooms, including sweeping, mopping, vacuuming, dusting, cleaning commodes, and changing linens. * Replace linens and restock guest amenities as needed. * Maintain cleanliness and organization of housekeeping carts. * Follow safety and sanitation guidelines, using correct cleaning chemicals for designated surfaces. * Report any maintenance issues or missing/damaged items through the hotel operations software. * Handle lost and found items in accordance with hotel procedures. * Ensure guest rooms are secure by keeping doors locked and reporting any security issues. * Assist with special cleaning projects and tasks as assigned. * Mentor and train new team members. What You’ll Need: * At least 2 years of hotel housekeeping experience. * Strong attention to detail and commitment to cleanliness. * Ability to work independently and prioritize tasks effectively. * Good communication skills and the ability to collaborate with a team. * Physical stamina to perform cleaning tasks for extended periods. * Flexibility to work shifts, weekends, and holidays. * High school diploma or equivalent. * Knowledge of cleaning techniques and procedures. Why You’ll Love Working Here: * Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members. * Paid time off (PTO) for all team members, because we value your well-being. * Team Member Recognition Program to celebrate your achievements. * Discounts on hotel stays and dining. * Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work. About Us: At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work. Location: DoubleTree by Hilton Raleigh-Cary! | 500 Caitboo Avenue, Cary, NC 27518

Responsibilities

The Housekeeper will be responsible for providing exceptional customer service while thoroughly cleaning assigned guest rooms and public areas, which includes sweeping, mopping, dusting, and changing linens to maintain high standards of cleanliness. This role also requires restocking amenities, reporting maintenance issues, handling lost and found items, and mentoring new team members.