ABOUT LOUGH ERNE RESORT

Lough Erne Resort is Northern Ireland’s premier 5-star destination, set on a 600-acre peninsula in breathtaking Fermanagh Lakelands. With luxury rooms, a Thai spa, two championship golf courses, fine dining, and immersive outdoor experiences, the resort blends heritage with contemporary elegance.

ESSENTIAL SKILLS & EXPERIENCE

• Experience in housekeeping or a similar role is preferred but not mandatory; training is provided.
• High attention to detail; commitment to cleanliness and presentation.
• Strong communication and teamwork skills; guest-focused demeanor.
• Physical stamina for lifting, walking, and handling equipment.
• Flexibility to work weekends, holidays, and varied shifts.

REQUIREMENTS:

• Previous housekeeping or porter experience preferred — training provided.
• Excellent attention to detail and cleanliness standards.
• Physically fit for shifting items and prolonged activity.
• Flexible availability, including weekends and holidays.
• Strong communication and guest-service skills.

SKILLS NEEDED

Bedroom Cleaning Skills

ROLE SUMMARY

You will play a vital role in upholding the high standards of cleanliness and guest experience across the resort. Reporting to the Housekeeping operations Manager, your duties span guest areas, public spaces, and back-of-house support.

KEY RESPONSIBILITIES

• Public Areas: Clean and maintain reception, corridors, elevators, restrooms, mirrors, windows, and light fixtures.
• Guest Floors: Remove linens and rubbish, restock supplies like towels, and report maintenance issues such as lights or leaks.
• Back-of-House: Keep staff areas, storage, and canteen clean; organize carts and supplies; assist with transporting equipment and linen.
• Waste Management: Collect, dispose, and maintain cleanliness of bins; follow recycling practices.
• Guest Interaction: Offer courteous greetings and assist with guest requests, escalating as needed.
• Safety & Compliance: Adhere to health and safety protocols; use cleaning chemicals safely; report hazards or equipment issues.

ABOUT THE ROLE:

Play a key role in ensuring our resort shines. Help maintain cleanliness and guest comfort across public areas, guest floors, and back-of-house.

KEY RESPONSIBILITIES:

• Clean and maintain reception areas, corridors, restrooms, and guest floors.
• Restock linens and supplies; manage waste responsibly.
• Support housekeeping with equipment, supplies, and special cleaning tasks.
• Greet guests courteously and handle requests professionally.
• Follow safety and cleanliness guidelines, and report hazards promptly.
• Assist with deep cleanings and support across departments when needed.