Housekeeper (NHH158) at Customeyes

Northop Hall, Wales, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping, Cleaning, Customer Service, Attention To Detail, Time Management, Laundry, Sanitation, Communication, Zeevou, Problem Solving, Proactivity, Integrity, Flexibility, Reporting

Industry

Market Research

Description

Part-time Tasks Mission: Ensure that the hotel is maintained and presented to the highest standard possible- guests entering a property should always feel like they are the first one to have ever stayed at the property. Key Responsibilities: Ensure all rooms are immaculate, orderly, and fully furnished to accommodate guests’ comfort Provide basic housekeeping duties, including replacing linens, changing and arranging the towels, emptying and sanitising bins, restocking toiletries in an orderly manner, vacuuming, dusting, removing cobwebs, cleaning blinds and curtains (where necessary arrange washing and ironing), picking up larger objects off the floor, cleaning glass and windows, spot cleaning partition doors, electrical outlets, walls and sideboards, sweeping and mopping the floors, and cleaning toilets and rearranging the room after guests check out Clean communal areas as and when required, collaborate closely with Property Manager and Maintenance Personnel in doing so Use the cleaning app and send pictures of the cleanings Ensure smooth check-in and check-out processes Respond to guests’ complaints in a timely and professional manner and contact necessary team members to solve problems that may arise Understand Zeevou and our in-house technology; maintain updated records of bookings and payments on Zeevou Keep track of repeating issues and convey them to the Managers Look at all of the linens and treat any stains that is found Place all laundry in the washer and add the cleaning agents as directed Take out the clothes and linens after washing and dry and iron them following the manufacturer's recommendations Inspect laundry equipment visually and report any maintenance issues to the building management Prepare restaurant tables with special attention to sanitation and order Attend to customers upon entrance Present restaurant menus and help customers select food/beverages Take and serve orders; issue bills and accept payment To deal with complaints or problems with a positive attitude Maintain serving areas Send reports to OE upon request Communicate with the remote team on Discord Participate in weekly meetings Other responsibilities as delegated by the onsite manager/OE Requirements Required Skills and Qualifications: • Efficiency • Honesty/integrity • Attention to detail • Proactivity • Enthusiasm • High standards • Flexibility Recruitment Checks: ID Card Proof of Address Authorisation to stay/work in the UK

Responsibilities

The housekeeper is responsible for maintaining high standards of cleanliness in hotel rooms and communal areas while managing laundry and guest check-in/out processes. Additionally, the role involves providing restaurant service, handling guest complaints, and utilizing property management software to track bookings and maintenance issues.