HEALTH AND SAFETY

• To take reasonable care of your own health and safety.
• To take reasonable care not to put colleagues, members of public and others at risk by what you do or do not do in the course of your work.
• To not interfere with, or misuse anything that’s been provided for your health, safety or welfare.
• To report any accidents/incidents that your are involved within (personal or third-party) to your line manager immediately.
• To report any injuries, strains or illnesses you suffer as a result of doing your work activit to your line manager immediately.
• To inform your line manager if something happens that might affect your ability to work, like becoming pregnant or suffering an injury.
• To inform your line manager if you take medication may have an impact on your safety and that of others (i.e drowsiness, confusion, sight I hearing impairment, etc.
• To ensure that you receive training to enable you to undertake work activities in a safe manner. Should you identify the need for further training, or are concerned for your safety you must inform your line manager.
• To ensure that you understand and work to all risk assessments, training, safe working practices and Health and Safety Policies.
• To be responsible for the safe use and care of equipment and materials and wear appropriate protective clothing as supplied.

SKILLS, KNOWLEDGE AND EXPERIENCE

• Experience of working in a fast-paced, customer-facing environment.
• Previous cleaning experience within the retail (or similar) industry.
  Working Hours - 37.5 HRS / Week – 5 On, 2 Off Roster Pattern – Monday-Friday (22:00 – 06:00)
  Salary - £12.50 / HR

PURPOSE OF THE ROLE

To effectively undertake a range of cleaning duties in line with the Housekeeping Specification to ensure that all areas (front-of-house, back-of-house, external) of Queensgate Shopping Centre are consistently clean and presentable.

KEY RESPONSIBILITIES

To undertake a range of cleaning duties to the standard specified within the Housekeeping Specification, inclusive of:

• Reporting and reacting to incidents (such as spillages) as and when required.
• Cleaning interior and exterior touchpoints, surfaces, furnishings, fixtures and fittings.
• Cleaning interior and exterior floors and floor coverings.
• Cleaning washroom areas inclusive of toilet appliances (i.e. toilets, sinks, etc), also replenishing consumables (i.e hand-soap, toilet tissue, etc).
• Removing waste from internal and external areas; segregating and disposing of this in a suitable manner.
• Removing sharps / biohazards as an when required; disposing of these in a suitable manner.
• To escalate any incidents on-site to the Shift Leader / Operations so they may be rectified immediately.
• To undertake any other reasonable duties/request that commensurate with this position as designated by the Shift Leader / Soft Services Cleaning Manager / Facilities Manager / Client / Company.