About the job

Be part of something legendary at Sofitel Legend The Grand Amsterdam

Are you looking for more than just a job? Step into the world of Sofitel Legend The Grand Amsterdam, where history meets French luxury and every day is an opportunity to create timeless memories, for our guests and for yourself.

Whether you are looking for a full-time career or a part-time job alongside your studies, this is your chance to be part of an iconic five-star hotel in the heart of Amsterdam.

Your role as Housekeeper

You are the artist behind the elegance of our rooms, making every space a haven of peace and comfort for our guests. No detail escapes your attention, and no request is too small.

You Will

✨ Prepare and refresh 10-11 luxurious guest rooms per shift

✨ Make each bed feel like a dream

✨ Maintain pristine bathrooms

✨ Fold and tidy guests’ personal belongings with care

✨ Vacuum, dust, and mop to perfection

✨ Ensure every room feels welcoming and immaculate.

No experience yet? No worries. Our expert Housekeeping Team will personally train and support you every step of the way.

What’s in it for you?

At The Grand, we take care of our people the same way we care for our guests, with respect, support, and generosity.

Here's What You Can Expect

• €14,55 per hour, excluding holiday pay (Horeca CAO scale 3)
• Your own trolley and vacuum cleaner for smooth working
• High-quality shoes and a tailored uniform, provided and maintained by us
• Daily lunch or dinner in our staff canteen
• 25 vacation days a year (buy/sell options available)
• Personalized bonus structure, rewarding your dedication
• Travel expense arrangement
• After onboarding: enjoy a complimentary overnight stay, including dinner and breakfast
• Up to 50% discount in selected restaurants and bars in Amsterdam
• Worldwide discounts on overnight stays and experiences through your ALL Heartist® Card
• Be Balanced program for your well-being and a healthy work-life balance
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Why The Grand?

• At Sofitel Legend The Grand Amsterdam, you are part of a legendary team in an extraordinary place. Our hotel is a national monument, a sanctuary of French elegance blended with Dutch heritage. Working here means being part of a prestigious and welcoming community, where we celebrate success together and help you grow into the best version of yourself.

About the job

Are you organized and ready to lead with Excellence in Hospitality? Join our team in a collaborative and dynamic environment!

Main Role & Responsibilities

• Supervise daily front office operations to ensure exceptional guest experiences and consistent delivery of luxury service standards throughout the guest journey.
• Lead, coach, and support front office team members in collaboration with the Front Office Manager, assisting with training, onboarding, and performance monitoring.
• Oversee check-ins, check-outs, room assignments, reservations, billing, and special guest requests, ensuring accuracy and efficient use of the property management system.
• Handle guest feedback, complaints, and service recovery situations with professionalism and discretion, escalating complex matters when appropriate.
• Ensure compliance with brand standards, operational procedures, and service policies while maintaining strong communication with other departments to support seamless resort operations. 
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