Housekeeper Supervisor - Splendido, a Belmond Hotel at Belmond Management
Portofino, Liguria, Italy -
Full Time


Start Date

Immediate

Expiry Date

17 Aug, 25

Salary

0.0

Posted On

17 May, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hospitality Industry, English, Drive Results, Emotional Intelligence, Collaboration

Industry

Hospitality

Description

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future.
We are looking for a Housekeeping supervisor for the next season (spring/summer 2025) to join our housekeeping team.
The ideal candidate is passionate about hospitality and comfortable with challenges. He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity and community.
He/She will Report to the Assistant Executive Housekeeper.

Main duties & responsibilities:

  • Coordinate cleaning activities, planning and distributing room tidying interventions
  • Inspect rooms and public areas after cleaning to ensure the highest standards are met
  • Assist the Assistant Executive Housekeeper in the monitoring of housekeeping procedures
  • Interaction with all the departments for daily activities

REQUIREMENTS

  • Effective communication, emotional intelligence, adaptability
  • Collaboration: be able and willing to work as a team player
  • Drive results: provide genuine and consistent high levels of service by anticipating and exceeding expectations of guests and colleagues
  • Global perspective: treat each other with respect and inclusiveness regardless of position, level or background

Other requirements

  • At least 1 year of experience in a similar role
  • Previous experience in the luxury hospitality industry
  • Italian speaker and good knowledge of English
  • Detail-oriented
  • Knowledge of LQA standards
Responsibilities
  • Coordinate cleaning activities, planning and distributing room tidying interventions
  • Inspect rooms and public areas after cleaning to ensure the highest standards are met
  • Assist the Assistant Executive Housekeeper in the monitoring of housekeeping procedures
  • Interaction with all the departments for daily activitie
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