ABOUT US:

Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we’re committed to delivering exceptional service and creating unforgettable memories for our guests.
Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa.
Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goal. Do you feel a sense of achievement when the housework is finished, and you stand back feeling proud of the gleaming work surfaces and freshly made beds? Do you have the skills and experience to lead and coach a team to work to the same high standards? If so, we have the job for you…

THE ROLE:

To work collaboratively with the Head Housekeeper in ensuring the cleanliness, organisation, and general maintenance of the guest bedrooms. These areas should be maintained to the highest standards of hygiene and appearance.

ROLE SPECIFICATION:

• Ensure guest bedrooms and bathrooms are cleaned to the required set standards, including dusting, polishing, vacuuming, moping, and sanitizing surfaces.
• Changing/making beds in line with the Housekeeping SOP.
• Assist in sorting, washing, drying, folding, and storing linens and towels.
• Replenish amenities.
• Keep the laundry area clean, organized, and free from obstructions.
• Completing extra jobs as instructed by Housekeeping Supervisors, Deputy Head Housekeeper and Head Housekeeper.
• Report any maintenance issues to the Head Housekeeper promptly.