Housekeeping Assistant at Relais & Châteaux Park-Hotel Egerner Höfe

, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

0.0

Posted On

13 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping, Laundry management, Ironing, Turndown service, Inventory management, Health and safety compliance, Sustainability practices, Waste management, Customer service, Team support, Attention to detail, Time management

Industry

Hospitality

Description

Company Description The Torridon is a family‑owned, five‑star boutique resort set amidst 58 acres of magnificent parkland on the shores of Loch Torridon in the Scottish Highlands. Surrounded by rugged mountains, dramatic scenery, and shimmering lochs, it offers one of Scotland’s most spectacular and secluded escapes. Job Description MAIN RESPONSIBILITIES: Guests & Quality Prepare the housekeeping of all resort public areas to Forbes 5* standard Prepare housekeeping of resort bedrooms to a Forbes 5 * standard Assist with washing and ironing of guest laundry to Forbes standard Communicate with guests during their stay so their expectations are exceeded. Supervise and Assist with Turndown service to a +1 standard Report any faults, breakages, or sub-standard quality in rooms to head housekeeper. Assist with guest housekeeping requests – Offering GSOI. Genuine sense of Interest, Team Support team members on shift with you so they are working in a positive and productive friendly environment. Assist with the cleaning of team bedrooms for new arrivals and team areas Assist with the washing of team uniforms Productivity Re-stock and replenish equipment and supplies in the cupboards. Request stock items to ensure the shift is efficient without running out of specific items. Report faulty machinery and equipment. Ensure that room cleaning timed schedules for preparing arrival and stay-over rooms are meet deadlines. Follow SOPs and make suggestions as required if efficiency and effectiveness can be improved. Health & Safety Ensure complete compliance of self with Health & Safety regulations. Report any failures of health & safety immediately following see it sort it fix it policy. Sustainability & Environment Proactively assist with sustainability in your department in reducing energy consumption, and wastage. Recycle all waste appropriately. Qualifications EXPECTED BEHAVIOURS Friendly Pleasant, kind and easy to talk to. Aspirational Have hopes and desires to achieve your goals. Honest Have integrity so you can be trusted, straightforward and truthful. Challenging Interested in testing your ability, skills, and the way you think. Additional Information Accommodation provided Team Benefits for development, training, wellbeing. Department: Housekeeping

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Responsibilities

The Housekeeping Assistant is responsible for maintaining resort public areas and bedrooms to a Forbes 5-star standard. They also assist with laundry, turndown services, and ensuring efficient stock management while supporting team members.