Housekeeping Attendant at Accor

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Good Organizational Skills, Guest Engagement, Housekeeping Operations

Industry

Hospitality

Description

Company Description An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres. Job Description PURPOSE OF POSITION To provide a consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas and circulatory areas that meets the hotel’s standards for cleanliness and presentation. KEY ROLES & RESPONSIBILITIES Cleans and maintains areas of responsibility according to set standards and procedures Replenish guest supplies Ensure guests requests are promptly and courteously met Report damage or malfunction in hotel rooms/areas to Supervisor Maintain equipment in a proper state of cleanliness and repair Maintain a section room report as well as a daily productivity report Attend daily briefings with supervisor and takes on daily assigned tasks Reports lost and found articles to the housekeeping office immediately Handle guest complaints, reporting them to Supervisor immediately Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor Record room status in allocated section accurately Comply with hotel’s health, safety and hygiene policy Adhere to personnel grooming and hygiene standards Attend meetings and training sessions as required Carry out valet services when required (e.g. delivery of linen, processing laundry orders) Fully understands the difference in guest levels (VIPs) and Room Categories Must adhere to all Lost and Found procedures Proper follow up of HK SOPs Must comply with all fire evacuation procedures and first aid trainings Must comply with Raffles grooming standards To attend proper trainings and have best conduct at work Qualifications PERSONAL ATTRIBUTES Good organizational skills Good level of engagement with guests Good knowledge of Housekeeping Operations QUALIFICATIONS Secondary education Good Housekeeping knowledge EXPERIENCE Minimum 2 years experience in a similar capacity in a luxury hotel environment Additional Information Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates

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Responsibilities

The Housekeeping Attendant is responsible for providing consistent housekeeping services to guest rooms and public areas, ensuring cleanliness and presentation meet hotel standards. They will also handle guest requests and report any issues to the supervisor.