Housekeeping Attendant at Accor

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping Knowledge, Guest Service, Problem Solving, Interpersonal Skills, Attention to Detail, Time Management, Equipment Maintenance, Health and Safety Compliance, Grooming Standards, Valet Services, Report Writing, Training Attendance, Complaint Handling, Room Status Recording, Lost and Found Procedures, Fire Safety Procedures

Industry

Hospitality

Description

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Cleans and maintains areas of responsibility according to set standards and procedures Replenish guest supplies Ensure guests requests are promptly and courteously met Report damage or malfunction in hotel rooms/areas to Supervisor Maintain equipment in a proper state of cleanliness and repair Maintain a section room report as well as a daily productivity report Attend daily briefings with supervisor and takes on daily assigned tasks Reports lost and found articles to the housekeeping office immediately Handle guest complaints, reporting them to Supervisor immediately Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor Record room status in allocated section accurately Comply with hotel’s health, safety and hygiene policy Adhere to personnel grooming and hygiene standards Attend meetings and training sessions as required Carry out valet services when required (e.g. delivery of linen, processing laundry orders) Fully understands the difference in guest levels (VIPs) and Room Categories Must adhere to all Lost and Found procedures Proper follow up of HK SOPs Must comply with all fire evacuation procedures and first aid trainings Must comply with Hyde grooming standards To attend proper trainings and have best conduct at work Qualifications Secondary education Good Housekeeping knowledge Minimum 2 years experience in a similar capacity in a luxury hotel environment Additional Information PERSONAL ATTRIBUTES • Proficient in plumbing, pipe and gas fitting repair and maintenance plus basic knowledge of one other building operations skill set • The ability to use all general repair tools, read shop drawings and specifications, make rough estimates of required materials. • The ability to work independently with good interpersonal skills • A creative, practical and pro-active approach to problem solving • An energetic and dynamic personality

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Responsibilities

The Housekeeping Attendant is responsible for cleaning and maintaining hotel areas according to established standards. They ensure guest requests are met promptly and report any damages or malfunctions to the supervisor.