We are currently recruiting for Housekeeping Assistant to join the Housekeeping team. This team is critical to ensuring residents are given very good accommodation with excellent housekeeping standards.
Reporting to the Housekeeping Manager, you will be responsible to ensure that all the guest and colleague areas are clean and maintained and that all colleagues are fully trained to a high standard in cleanliness and maintenance assigned by the Housekeeping Manager and in accordance with the Company policies and procedures to ensure maximum guest satisfaction.
With all these roles there is the opportunity to get involved, multi task and really get to understand how a luxury residency operates.

Main Duties are:

• To be fully aware of the work schedule and adequate notice is given if all work cannot be carried out.
• To report any complaints, accidents, equipment malfunction, maintenance faults, suspicious persons, safety hazards or other incidents immediately to the supervisor or the duty Manager.
• To understand and follow all the objectives, standards, policies and procedures outlined by the Housekeeping Manager.
• To ensure that strict control is carried out when receiving and returning work equipment. E.G. Keys or cleaning equipment. Where appropriate is responsible for the upkeep of any equipment. Loss of any piece of equipment E.G. Keys to be reported immediately to the supervisor.
• To be responsible for the worksheet assigned and ensure that all requests are correctly logged and all rooms are cleaned and signed off to the standard required.
• To follow the Health and Safety manual handling and COSHH procedures closely.
• To request any training that is required to carry out the duties safely and as per the standard laid down.
• Any lost property found to be taken immediately to the Housekeeping Office to be recorded with all relevant information to ensure safe return to the owner.
• To ensure that all areas assigned are cleaned and maintained to the required standard this includes during refurbishment programmes areas as walls, doors and all fixtures and fittings. This also includes guest bedrooms and bathrooms, guest corridors, skirting and furniture, fixtures, coverings and fittings.

ABOUT YOU

To be considered for this role you must have previous experience in a Housekeeping room attendant role. It would be desirable if this experience was gained within a 4 star environment.
It is essential you have good levels of English. You must be friendly, approachable and professional, trustworthy, Honest and committed to your position.
Personality is the key to these roles, as is a genuine passion for world class personalised service. We want people who are confident, willing to multi task and undertake duties outside of the normal job description, are easy to be around and can really contribute to shaping Cantley House standards
If this sounds like you and you are passionate about providing thoughtful and generous service to guests, are ambitious, hardworking and take a genuine interest in people, we would like to hear from you.

• To be fully aware of the work schedule and adequate notice is given if all work cannot be carried out.
• To report any complaints, accidents, equipment malfunction, maintenance faults, suspicious persons, safety hazards or other incidents immediately to the supervisor or the duty Manager.
• To understand and follow all the objectives, standards, policies and procedures outlined by the Housekeeping Manager.
• To ensure that strict control is carried out when receiving and returning work equipment. E.G. Keys or cleaning equipment. Where appropriate is responsible for the upkeep of any equipment. Loss of any piece of equipment E.G. Keys to be reported immediately to the supervisor.
• To be responsible for the worksheet assigned and ensure that all requests are correctly logged and all rooms are cleaned and signed off to the standard required.
• To follow the Health and Safety manual handling and COSHH procedures closely.
• To request any training that is required to carry out the duties safely and as per the standard laid down.
• Any lost property found to be taken immediately to the Housekeeping Office to be recorded with all relevant information to ensure safe return to the owner.
• To ensure that all areas assigned are cleaned and maintained to the required standard this includes during refurbishment programmes areas as walls, doors and all fixtures and fittings. This also includes guest bedrooms and bathrooms, guest corridors, skirting and furniture, fixtures, coverings and fittings