Housekeeping Coordinator at Grand Shores West Resort by Vacatia

Charlotte Amalie, Saint Thomas, -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

22.0

Posted On

26 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Organization, Service Excellence, Communication, Coordination, Problem Solving, Teamwork, Customer Service, Scheduling, Inventory Management, Reporting, Microsoft Office Proficiency

Industry

technology;Information and Internet

Description

Description Now Hiring: Housekeeping Coordinator at Bluebeard's Castle! Join a team where your attention to detail, organization, and service excellence truly make a difference! Are you someone who thrives in a fast-paced environment, enjoys keeping things running smoothly behind the scenes, and takes pride in delivering exceptional guest experiences? If so, we’d love to meet you! Our resort is seeking a Housekeeping Coordinator to help lead the daily operations of our Housekeeping department and ensure every guest enjoys a perfectly prepared room. What You’ll Do As the central communication hub for the Housekeeping team, you will play a key role in creating a seamless and welcoming environment for our guests. Your responsibilities include: Daily Operations & Room Assignment Prepare daily staff assignment sheets and cleaning boards Track and verify room status, resolve discrepancies, and prioritize cleaning Ensure vacant rooms are cleaned on time Monitor occupancy reports to anticipate daily demand Communication & Coordination Act as liaison between Housekeeping, Engineering, Front Office, and Laundry Handle guest and Front Desk requests promptly and professionally Coordinate VIP services to ensure elevated guest experiences Report delays, concerns, or maintenance needs to management Documentation & Reporting Maintain the DND list and complete essential daily reports Close out the house each shift and communicate unresolved issues Conduct monthly inventory and report damaged or missing property Team Support & Administrative Assistance Support staff by clarifying tasks and upholding grooming and uniform standards Assist management with scheduling, payroll, ordering, training, and vendor coordination Help ensure smooth, efficient, and guest-focused team operations Requirements Position Requirements We're looking for someone who brings both experience and passion to the role: 2+ years of housekeeping or guest services experience in hospitality High School diploma or GED required Able to work evenings, weekends, and holidays Valid Driver’s License Strong attention to detail with the ability to follow inspection standards Basic analytical abilities to review reports and identify trends Excellent communication, customer service, teamwork, and interpersonal skills Ability to work effectively with a diverse team and guest population Ability to maintain confidentiality and handle sensitive information Proficiency with Microsoft Office, inspection tools, and guest feedback platforms Why You’ll Love Working With Us A supportive, collaborative team environment Opportunities to grow your hospitality career The chance to directly impact guest experience every single day

Responsibilities

The Housekeeping Coordinator acts as the central communication hub, preparing daily staff assignments, tracking room status, and ensuring timely cleaning to maintain seamless operations. This role also involves acting as a liaison between departments, handling guest requests, and coordinating VIP services.