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Housekeeping Coordinator at Minor International
Plaine Magnien, Grand Port, Mauritius -
Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Organizational Skills, Interpersonal Skills, Problem Solving, Housekeeping Experience, Project Management, Deadline Management

Industry

Hospitality

Description
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description To serve the needs of the business, our guests and our colleagues by supporting the smooth operation of the hotel’s housekeeping and laundry services. The Housekeeping Coordinator is responsible for managing and coordinating all guest and employee calls to the Housekeeping office and Laundry/Valet office. Ensuring that all guest requests are dealt with quickly and professionally, with none forgotten or ignored, and ensure the Guest Service Centre is kept informed of the progress of each request as appropriate. Interacting professionally with all Guest Service Centre when working to solve a guest’s problem. Liaising and coordinating with colleagues across department, when working to solve a guest’s problem. Handling all VIP and Special Service requests. Handling of Lost and found record and processes. Supporting the shifts and entering all relevant updates / rosters and overtime etc accurately onto the system Ensuring sickness / absences is immediately reported to P&C Qualifications A proven ability to manage multiple projects and deadlines; works well under pressure Previous housekeeping experience an asset Excellent communication and organizational skills Strong interpersonal and problem solving abilities Company Location: Anantara Iko Mauritius Resort & Villas
Responsibilities
The Housekeeping Coordinator manages and coordinates all guest and employee calls to the Housekeeping and Laundry/Valet offices. They ensure that all guest requests are handled promptly and professionally, while keeping the Guest Service Centre informed.