Housekeeping Coordinator - voco Orchard Singapore
Hotel Brand: voco
Location: Singapore, Singapore
Hotel: Orchard Singapore (SINOR), 581 Orchard Road, 238883
Job number: 134931

ABOUT US

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.Your day to day
voco® Orchard Singapore is seeking a meticulous Housekeeping Coordinator to be part of our team. As Housekeeping Coordinator, you will be responsible coordinating the operations of our housekeeping team, ensuring smooth daily operations. You’ll assign tasks to Room Attendants, dispatch House Attendants and Runners to fulfill guest requests, support the overall efficiency of the housekeeping department, while at the same time supporting the administrative requirements of the departments.

GUEST EXPERIENCE

• Man the housekeeping extension and ensure that all service requests are attended to in a timely manner.
• Interact with guests to understand their needs and preferences regarding room cleaning schedules and service requests.
• Handle guest inquiries, requests, and complaints related to housekeeping services professionally and promptly.
• Monitor guest reviews and feedback related to housekeeping services and take corrective actions as necessary.

WHAT WE OFFER

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Please refer the Job description for details