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Housekeeping Dispatcher at Eldorado Resort
Danville, Virginia, United States -
Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Telephone etiquette, Radio communication, Task prioritization, Room inventory management, Dispatching, Data entry, Occupancy forecasting, Staff scheduling, Customer service, Team coordination, Record keeping, Heavy lifting, Integrity, Flexibility

Industry

Description
* Must process proper telephone and 2-way radio etiquette and the ability to prioritize multiple tasks at once.  * Works closely with Room Inventory clerks and properly dispatches errands per guest requests.  * Coordinates and assign rooms for cleaning and continuously monitor and update room status.  * Maybe assigned to assist with receiving and distributing found property from hotel guestrooms.  * Assignment includes accurately logging entries into logbook and properly placing found property in designated storage locations.  * Verifying room status, updating the status of departing rooms, and recording "Do Not Disturb" rooms.   * Scheduling staff based on occupancy levels and PTOs.  * Communicating with the front office and floor managers to verify room status  * Coordinating the efforts of housekeeping, engineering, front office, and laundry  * Reviews Occupancy Forecast twice daily.  * Maintains Files of housekeeping assignments  * Maintains Dispatch area organized and sanitized.  * Delegate guest requests to the supervisors, inspector and management based on level of priority.  * Maintain Employee Call Out Log  * Ensure the pass down is completed for shift change  * Additional duties as assigned.
Responsibilities
The Housekeeping Dispatcher is responsible for managing room status, coordinating guest requests, and delegating tasks to housekeeping and maintenance staff. They also handle administrative duties such as scheduling, logging found property, and monitoring occupancy forecasts.