About the job

Are you a neat freak and do messy rooms make you uncomfortable? Then you’ve just landed your dream job, because Hotel V is looking for a housekeeping employee.

About The Job

Are you a morning person, a detail-oriented multitasker and do you have an eye for detail? If so please get in touch because we are looking for a talented housekeeper to strengthen our team.

Our housekeeping team is a small but tight crew that is the very foundation of our day to day doings at our hotel. You must be: willing to work mornings, weekends too, on a flexible (but set) schedule; live in Amsterdam; are friendly and have a high level of service. Hotel experience preferred.

About You

• You are energetic, strong and of course very amicable. Our Housekeeping team is small but pleasant and is the foundation of our daily practice at Hotel V;
• You are a team player;
• Previous work experience at a hotel is a plus;
• You speak English (and maybe Dutch);
• You reside in the Amsterdam area;
• You like physical work - as a Housekeeper you stay fit!
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Join the Fun & Perks:

• We offer a suitable salary according to the collective labour agreement for hospitality in reference scale 3;
• Travel allowance based on the distance between home and work (min. 15 km);
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About the job

Are you organized and ready to lead with Excellence in Hospitality? Join our team in a collaborative and dynamic environment!

Main Role & Responsibilities

• Supervise daily front office operations to ensure exceptional guest experiences and consistent delivery of luxury service standards throughout the guest journey.
• Lead, coach, and support front office team members in collaboration with the Front Office Manager, assisting with training, onboarding, and performance monitoring.
• Oversee check-ins, check-outs, room assignments, reservations, billing, and special guest requests, ensuring accuracy and efficient use of the property management system.
• Handle guest feedback, complaints, and service recovery situations with professionalism and discretion, escalating complex matters when appropriate.
• Ensure compliance with brand standards, operational procedures, and service policies while maintaining strong communication with other departments to support seamless resort operations. 
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