Housekeeping Executive at Accor

Kolkata, west bengal, India -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

0.0

Posted On

25 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team management, Staff training, Guest service, Conflict resolution, Performance monitoring, Safety compliance, Departmental coordination, Coaching, Communication, Operational efficiency

Industry

Hospitality

Description

Company Description We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. Job Description Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure that the team has been trained for all safety provisions. Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Conduct on-going training and coach all the employees and ensure to maintain records. Conduct briefing for Housekeeping Attendants. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Guides and advises Executive Housekeeper on key performance indicators of employees in the department and ensures measurement of the same Ensures adherence to company and hotel policies by all departmental employees Additional Information •Employee benefit card offering discounted rates at Accor hotels worldwide. •Develop your talent through Accor’s learning programs. •Opportunity to grow within your property and across the world! •Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Housekeeping Executive is responsible for coordinating departmental operations to ensure high standards of guest service and productivity. They must also train, motivate, and coach staff while ensuring compliance with all hotel policies and safety regulations.