Housekeeping Executive at Accor

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Resource Allocation, Hygiene Standards, Policy Adherence, Documentation, Guest Relations, Interdepartmental Coordination, Staff Training, Coaching, Briefing, Issue Resolution, Team Motivation

Industry

Hospitality

Description

Company Description Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests. Features an all-day dining restaurant, cafe & alfresco, a fitness centre, spa, swimming pool, an entertainment zone, library lounge, art gallery and business centre Job Description Optimizes work productivity by effectively scheduling and allocating all available resources and recommends changes in methods, equipment, design, staff, to HK Manger in order to improve departmental standards/productivity and ensures implementation of the same Ensures cleanliness and hygiene standards in all areas of the hotel Ensures adherence to company and hotel policies by all departmental employees Plans the organization of work within the department, including assignments, time schedules and vacations Ensures all relevant documentation and records are updated and complete Ensures guest requirements and requests are promptly and efficiently responded to in order to achieve customer satisfaction Any matter which may effect the interests of Grand Mercure Bengaluru at Gopalan Mall should be brought to the attention of the Management. Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure that the team has been trained for all safety provisions. Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Conduct on-going training and coach all the employees and ensure to maintain records. Conduct briefing for Housekeeping Attendants. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Qualifications BHM Degree/Diploma. Good oral and written proficiency in English. Minimum 2 years of experience in a similar capacity. Ability to speak other languages and basic understanding of local languages will be an advantage. Additional Information Minimum 2-3 years Experience required Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

This role involves optimizing housekeeping productivity by scheduling resources and recommending improvements to departmental standards, while ensuring strict adherence to cleanliness and hygiene standards across all hotel areas. The executive must also manage departmental organization, documentation, and provide effective support and training to the housekeeping team.