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Housekeeping Guest Service Associate Holiday Inn Express Pune Pimpri at IHG Career

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping, Room maintenance, Guest service, Safety procedures, Inventory management, Communication, Teamwork, Physical fitness, Attention to detail, Time management, Problem solving, Basic literacy, Basic mathematics

Industry

Hospitality

Description

YOUR DAY-TO-DAY * You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests * Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example * Keep your supervisor updated on room service progress and alert them to any repairs needed * Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed * Be organised - keep on top of supplies and amenities and always try to minimise waste * Reunite items with owners – and log any lost and found property * Look smart – wear your uniform with pride * Other ad-hoc duties – unexpected moments when we have to pull together to get a task done * Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping * Report, turn in, and/or log all lost and found items according to established procedures * Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service * May regularly assist with deep cleaning projects * May have turndown duties * May assist with other duties as assigned WHAT WE NEED FROM YOU * It’s a physical role and you’ll be on your feet most of the day, so fitness is important * Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects * You’ll might need to bend and kneel to complete some activities * Literacy skills - reading, writing and basic maths skills * Flexible attitude to shifts – you may need to work nights, weekends and/or holidays

Responsibilities

The associate is responsible for maintaining high standards of cleanliness in guest rooms and providing excellent service to guests. They must also manage housekeeping supplies, report maintenance issues, and adhere to all safety and hotel procedures.