JOB SUMMARY:

Inspect and complete assigned section of guest rooms to ensure adherence to company standards and quality guest service.

• Fully understand and support Xanterra Mission Statement and Core Values.
• Focus on always providing exceptional quality of service to guests while maximizing profitability, both in how work is conducted and quality of work.
• Inspect daily, entire assigned section (guest rooms, linen rooms, hallways, grounds etc.) to ensure cleanliness, safety, and proper condition to meet or exceed departmental and company standards.
• Report condition and status of guest rooms to Front Desk in an efficient and timely manner.
• Maintain and uphold all company policies, assist in the development of assigned employees through training and performance enhancement.
• Report to Executive Housekeeper on the performance and/or behavior of the employees assigned to the inspector.
• Assume duties of a GRA when necessary and able to effectively carry out duties of any assigned inspector shift.
• Control keys, master, and guest room keys, and maintain security of all guest rooms, both occupied and unoccupied.
• Enforce safety regulations, precautions, and information to provide a safe working atmosphere for self and employees assigned.
• Communicate effectively with Executive Housekeeper, Front Desk personnel, Bell Attendant staff, maintenance and other departments and guests.
• Participate in established programs designed to further professional growth and development.
• Adhere to all prescribed Company, statutory/regulatory policies, and procedures such as safety, risk management and environmental policies.
• Other duties as assigned