Housekeeping Lead at Courtyard by Marriott

Kansas City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping, Leadership, Team Management, Room Inspection, Inventory Management, Staff Training, Performance Management, Scheduling, Communication, Attention To Detail, Problem Solving, Laundry Operations, Customer Service, Time Management

Industry

Hospitality

Description

Description The Housekeeping Lead plays a critical leadership role in ensuring the cleanliness, organization, and overall presentation of the hotel meets both brand standards and guest expectations. This position supports the Housekeeping Manager in overseeing daily operations while leading by example on the floor. This is an ideal opportunity for a strong housekeeping professional ready to step into a leadership role and contribute to a high-performing team. Key Responsibilities Support the Housekeeping Manager in daily operations across housekeeping and laundry Lead by example by actively cleaning rooms and assisting the team as needed Conduct detailed room inspections to ensure Marriott brand standards are met Assist in interviewing, hiring, onboarding, and training new associates Support scheduling, coaching, and performance management of team members Maintain proper key control procedures and ensure compliance at all times Monitor and manage Lost & Found processes in accordance with policy Ensure cleanliness and organization of guest rooms, public areas, storage, and office spaces Maintain inventory levels of linens, uniforms, guest supplies, and cleaning materials Assist in executing and maintaining the hotel’s deep cleaning program Complete and review required reports accurately and on time Review and approve weekly timecards for accuracy in Paylocity Respond to guest requests promptly and professionally Work Environment & Expectations Full-time role requiring flexibility, including weekends, holidays, and varying shifts Must be dependable with strong attendance, as hotel operations run 24/7 Frequent standing, walking, bending, reaching, and lifting (up to 25 lbs) Regular exposure to cleaning chemicals and moderate noise levels Expected to maintain professional appearance and adhere to uniform standards Must demonstrate teamwork and support all departments as needed What We Offer Affordable Health Insurance with employer contributions Comprehensive Benefits Package including Medical, Dental, Vision, Short-Term Disability, Accident, Critical Illness, and Company-Paid Life Insurance Paid Time Off (PTO) with competitive accrual structure Marriott Hotel Discounts worldwide Opportunity for career growth into management roles A culture aligned with Marriott’s Take Care philosophy Qualifications Minimum 2 years of hospitality or housekeeping experience preferred Supervisory or leadership experience strongly preferred Strong attention to detail and commitment to quality standards Ability to communicate effectively with guests and team members Proven ability to lead, motivate, and hold a team accountable Ability to work independently while supporting team success Why Join Us? At Courtyard by Marriott Kansas City at Briarcliff, we believe in developing our people and promoting from within. As a Housekeeping Lead, you will have the opportunity to grow your leadership skills while making a direct impact on guest satisfaction and hotel performance.

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Responsibilities

The Housekeeping Lead supports the manager in overseeing daily housekeeping and laundry operations while leading the team through active cleaning and inspections. They are responsible for maintaining brand standards, managing inventory, and ensuring high levels of guest satisfaction.