Housekeeping Manager at Accor

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

0.0

Posted On

30 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping Management, Team Leadership, Rostering, Stock Control, Budget Management, Inventory Control, Contractor Management, Guest Service Recovery, Complaint Resolution, Staff Coaching, Interdepartmental Collaboration, Quality Inspection

Industry

Hospitality

Description

Company Description Conveniently located amongst Sydney’s CBD, Darling Harbour, Darling Square and ICC precincts at Novotel Sydney Darling Square we are looking for a Housekeeping Manager to lead our dedicated Housekeeping team. Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We’re so much more than hotels — we’re creating innovative lifestyle experiences , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups . Job Description As the Housekeeping Manager, you will lead the daily housekeeping operations, ensuring guest rooms, public areas, and heart of house spaces are maintained to exceptional cleanliness and presentation standards, delivering an outstanding guest experience in line with brand expectations. What will you be doing: Lead, motivate and manage the daily operations of rostering, stock control, and productivity of the Housekeeping team. Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to brand standards. Order and control all Housekeeping inventory, including chemicals, linen and supplies. Liaises and manage outside contractors relationships with regard to manning, laundry and cleaning material services. Manage all lost property processes, delivering prompt resolutions and exceptional guest service to create positive and memorable guest experiences. Qualifications What we are looking for: Minimum 3–5 years' experience in a housekeeping leadership role within a hotel or a hospitality environment. You have a proven ability to lead, coach, and develop high-performing teams while fostering a positive and engaged workplace culture. Experience managing costs, productivity targets, departmental budgets, and inventory control. Ability to collaborate effectively across Front Office, Engineering, Food & Beverage, and other stakeholders within the business. A skilled communicator with ability to multi task with experience in managing guest feedback, service recovery, and complaint resolution. Additional Information What’s in it for you? An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation Work alongside passionate industry professionals Be mentored by experienced Accor Hospitality professionals who want to see you succeed! Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. Please note, you will require full working rights in Australia to be eligible for this position. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Lead daily housekeeping operations to ensure guest rooms and public areas meet exceptional cleanliness and brand standards. Manage team productivity, rostering, inventory, and relationships with external laundry and cleaning contractors.