Housekeeping Manager at Snake River Sporting Club at Snake River Sporting Club, a Noble House Resort

Jackson, Wyoming, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Customer Service, Communication, Interpersonal Skills, Cleaning Procedures, Staff Training, Budget Management, Problem Solving, Attention to Detail, Time Management, Health and Safety Compliance, Inventory Management, Collaboration, Motivation, Professional Appearance

Industry

Description

Description WE ARE: Snake River Sporting Club (SRSC) is a luxurious retreat that combines the beauty of nature with high-end amenities and activities. The property includes a private golf club, residences, and homes in a vacation rental pool. Covering nearly 1,000 acres, Snake River Sporting Club includes a world class golf course designed by Tom Weiskopf ranked second in the state, an equestrian center, first-rate fishing, and a working ranch, offering a unique combination of amenities and experiences. In partnership with Snake River Sporting Club, Noble House is also excited to now have full-service luxury hotel on property, The Sylvan Lodge. Located in the heart of the community, The Sylvan Lodge will feature hotel rooms and condos with unparalleled access to the outdoors, stunning views from a rooftop patio, a 10,000-square-foot in-building wellness center and spa, and all of the services and amenities one would expect from a luxury resort. The Sylvan Lodge offers all the natural beauty of the area while remaining a tranquil retreat, just a stone's throw from Jackson Hole. OUR CULTURE | Individual Distinction, Collective Soul: The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun. THE ROLE: The Housekeeping Manager is responsible for ensuring that guest rooms, public areas and back of the house areas are clean and orderly at the Sylvan Lodge. The Housekeeping Manager is also responsible for the Home on property for the Homeowners that participate in the rental program or our caretaking services. The Housekeeping Manager communicates a clear and consistent message regarding the departmental standards to produce desired results. They understand and meet the standards of excellence that guests have come to expect from Noble House Hotels. Requirements A day in the life... · Supervise daily operations of the housekeeping department, including guest rooms, public areas, and back-of-house areas. · Develop and implement cleaning schedules and procedures to maintain high standards of cleanliness and sanitation. · Recruit, train, and manage housekeeping staff, including scheduling, performance evaluations, and career development. · Conduct regular inspections of guest rooms and public areas to ensure adherence to cleanliness and maintenance standards. · Address and resolve guest complaints and requests promptly and effectively. · Manage inventory and ordering of cleaning supplies, linens, and other housekeeping materials. · Ensure compliance with health, safety, and sanitation regulations. · Develop and manage the housekeeping budget, including labor, supplies, and equipment costs. · Collaborate with the maintenance department to address maintenance issues in a timely manner. · Implement and monitor housekeeping policies and procedures to ensure consistency and efficiency. · Provide leadership and motivation to the housekeeping team, fostering a positive and productive work environment. · Coordinate with other departments to ensure smooth operations and excellent guest service. · Prepare and analyze housekeeping reports and metrics to identify areas for improvement. · Ensure staff adhere to resort policies and procedures, including grooming standards and customer service protocols. · Stay current with industry trends and best practices, continuously seeking opportunities for improvement and innovation. · Conduct regular staff meetings and training sessions to ensure consistent communication and ongoing professional development. You own this if you have... · 5+ years of experience in a similar role, preferably in a resort or luxury hotel setting. · Strong leadership and team management skills, with experience in training and developing staff. · Excellent customer service skills with a focus on delivering exceptional guest experiences. · Excellent communication and interpersonal skills. · Ability to work in a fast-paced environment and handle multiple tasks and priorities. · Professional appearance and presentation required. · Knowledge of and skill in using computer software, including MS Word/Excel/Outlook. · Meet NHHR background screening requirements. We've got you covered: Competitive Wages and Flexible Schedules Health and retirement benefits Staff discounts on hotel services Access to club amenities and activities such as golf, tennis, racquetball, horse riding, hiking trails, fishing, cross-country/nordic skiing, heli skiing and more Discounted ski pass to: JHMR, Snow King, and Targhee F&B/Retail discounts Access to employee discounts to all of our sister properties through Noble House EEO Statement: Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Responsibilities

The Housekeeping Manager supervises daily operations of the housekeeping department, ensuring cleanliness in guest rooms, public areas, and back-of-house areas. They also manage the Home on property for homeowners participating in the rental program and communicate departmental standards to achieve desired results.