Housekeeping manager at Excel Hotel Group
San Diego, California, United States -
Full Time


Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Housekeeping, Supervision, Training, Performance Monitoring, Guest Satisfaction, Complaint Resolution, Inventory Management, Attention to Detail

Industry

Hospitality

Description
Benefits: 401(k) matching Dental insurance Health insurance Paid time off Job Summary Assist the General Manager in the supervision of the housekeeping and laundry operations to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. Responsibilities Schedules room cleaning assignments to ensure proper coverage. Trains employees and ensures they have the tools and equipment needed to effectively carry out their respective job duties. Monitors job performance and makes appropriate recommendations for disciplinary action when needed. Inspects all assigned rooms/suites and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advises employees of deficiencies and instructs on correct Responds to guest complaints and special requests ensuring appropriate corrective action is taken to achieve guest satisfaction. Notifies management when par levels for supplies and equipment are insufficient. Qualifications 1-2 housekeeping or janitorial experience required 1-year supervisory experience preferred. Ability to stand and walk for 8 hours in a day. Ability to lift push pull up to 50lbs, Must be able to follow verbal directions, and complete assigned tasks on schedule. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.
Responsibilities
Assist the General Manager in supervising housekeeping and laundry operations to meet quality standards. Schedule cleaning assignments, train employees, and respond to guest complaints to ensure optimum service.
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