JOB SUMMARY

We are seeking a dedicated and detail-oriented Housekeeping Manager to oversee the daily operations of our housekeeping department. The ideal candidate will have a strong background in hotel or hospitality management, ensuring that our facilities are maintained to the highest standards of cleanliness and organisation. This role requires exceptional leadership skills, as you will be responsible for managing a team of housekeeping staff, coordinating schedules, and implementing best practices to enhance guest satisfaction.

SKILLS

• Proven experience in hotel or hospitality management is essential.
• Strong leadership abilities with excellent interpersonal skills to motivate and manage a diverse team.
• Exceptional attention to detail with a commitment to maintaining high standards of cleanliness.
• Ability to work under pressure in a fast-paced environment while managing multiple tasks effectively.
• Strong organisational skills with the capability to develop efficient cleaning schedules.
• Excellent communication skills, both written and verbal.
• Proficiency in using housekeeping management software is an advantage.
  We invite qualified candidates who are passionate about delivering outstanding service in the hospitality industry to apply for this exciting opportunity.
  Job Type: Full-time
  Pay: £13.00-£14.00 per hour

Additional pay:

• Tips

Benefits:

• Company pension
• Discounted or free food
• Employee discount

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Barnstaple EX31 4NL: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person
Reference ID: HKM

• Supervise and manage the housekeeping team, providing training and support to ensure high performance.
• Develop and implement cleaning schedules and procedures to maintain cleanliness in all areas of the establishment.
• Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure compliance with cleanliness standards.
• Manage inventory of cleaning supplies and equipment, ensuring that stock levels are maintained.
• Address guest complaints and feedback promptly, ensuring a high level of customer satisfaction.
• Collaborate with other departments to coordinate services and maintain operational efficiency.
• Maintain health and safety standards within the housekeeping department, ensuring compliance with relevant regulations.
• Prepare reports on housekeeping activities, including staff performance, inventory usage, and maintenance needs.