Housekeeping Manager | Monarto Safari Resort at Journey Beyond

Monarto, South Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping Management, Team Leadership, Coaching, Training, Communication Skills, Guest Service, Attention to Detail, Problem Solving, Scheduling, Quality Control, Maintenance Reporting, Project Management, Hospitality Experience

Industry

Leisure;Travel & Tourism

Description

About Us With spacious and thoughtfully designed rooms and suites, expanding into an additional 20 luxurious tents and a private lodge in 2026, the Monarto Safari Resort caters to those seeking an escape from the everyday. Located less than an hour from Adelaide, the resort and the lodge serves as the perfect base for a family getaway or a romantic weekend. About Journey Beyond Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort. Joining the Monarto Safari Resort team, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests. About the Role The Housekeeping Manager is responsible for leading the Housekeeping team to ensure the cleanliness of guest rooms and public areas. The role will provide support to the Housekeeping team through coaching and training initiatives. This role is being offered on a full time, permanent basis. The key responsibilities of the Housekeeping Manager include: Conduct daily briefings with the staff to keep them abreast of day-to-day requirements such as turn-arounds, deep cleaning and areas requiring special attention Manage the work environment as the team work in line with the desired instruction and systems that are in place Prepare cleaning schedules for the return of all carriage cabins, lounge and restaurant carriages from rolling stock operations, ensuring the teams operating rhythm is planned and organised Monitor the quality of linen and record and report any identified issues for supplier resolution Report maintenance faults, damage to furniture and fittings in all areas of the hotel Be a part of exciting pre-opening project for the Lodge, opening in early 2026. About You As well as loving what you do, you are passionate about delivering service beyond from start to finish. You will be truly energised to promote changes to systems, processes and procedures which are beneficial to the business and contribute to the operating rhythm. Your high level communication skills will allow you to effectively lead and coach your team whilst having the ability to recognise, understand and manage guest and staff expectations. Preferably, you will have experience in a hospitality, guest centric environment. What We Offer Journey Beyond Group discounts An attractive salary and positive work environment A career with opportunities for progression Employee Assistance Program Discount on hotel accommodation & food and beverage offerings How To Apply If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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Responsibilities

The Housekeeping Manager leads the Housekeeping team to ensure cleanliness in guest rooms and public areas. Responsibilities include conducting daily briefings, managing work environments, preparing cleaning schedules, and monitoring linen quality.