PERKS

Paid Time Off; Sick Pay, Medical, Friends and Family Discount Room Rates,
Sanctity Hotel Tapestry Collection by Hilton.
Is looking for a laser focus Housekeeping Manager, who is passionate about maintaining the highest standards of cleanliness of a brand-new one-of-a-kind boutique, hotel located in Rancho Cucamonga, CA.
Position Overview: The Housekeeping Manager is responsible for overseeing the daily operations of the housekeeping department to ensure the highest standards of cleanliness, hygiene, and presentation are maintained throughout the establishment. This role involves managing the housekeeping staff and ensuring guest satisfaction, and maintaining inventory and supplies.

QUALIFICATIONS:

• Proven experience as a Housekeeping Manager or similar role.
• Strong leadership and team management skills.
• Excellent organizational and time management abilities.
• Attention to detail and a commitment to high standards.
• Good communication and interpersonal skills.
• Open availability.
• Ability to handle complaints and resolve conflicts.
• Knowledge of health and safety standards and regulations.

PREFERRED QUALIFICATIONS:

• Experience in a hotel, resort, or similar environment.
• Certification in hospitality management or a related field.

• Staff Management:
• Recruit, train, and supervise housekeeping staff.
• Schedule staff shifts and manage daily work assignments.
• Conduct performance evaluations and provide feedback.
• Address and resolve staff issues and conflicts.
• Operations Management:
• Ensure all rooms and public areas are cleaned to the highest standards.
• Conduct daily room inspections of rooms and public areas.
• Deep cleaning
• Implement and monitor cleaning schedules for special projects
• Manage laundry services and quality
• Guest Relations:
• Handle guest complaints and requests promptly and efficiently.
• Ensure high levels of guest satisfaction through exceptional service.
• Inventory and Supplies:
• Monitor and maintain inventory of cleaning supplies and equipment.
• Place orders for supplies and manage budgets.
• Ensure proper storage and use of cleaning products.
• Health and Safety:
• Implement and enforce health and safety regulations.
• Conduct regular training on health and safety practices.
• Ensure compliance with all relevant legislation.
• Quality Control:
• Develop and implement quality control systems.
• Regularly review and update cleaning procedures.
• Monitor and improve housekeeping standards.