ADDITIONAL INFORMATION

Job Number25050182
Job CategoryHousekeeping & Laundry
LocationThe St. Regis Bermuda Resort, 34 Coot Pond Road, St George’s, Bermuda, Bermuda, GE 03
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assist in Overseeing the operations of the department on a daily basis while maintaining the structure and well-being of the department by executing cleanliness standards in the public areas and guest rooms in accordance with brand Service standards. Also responsible for creating a positive work environment, scheduling labor hours, conducting performance appraisals and dealing with any employee grievances. The Ideal Candidate must have:

• 1-2 years’ management experience the Rooms division or Housekeeping department in a 5-star resort preferable Mariott International Full Service Brand
• Should have the Knowledge of handling the Rooms allocations with Front of the house and engineering department.
• Degree in Hotel Management or Business Administration preferred /
• Full working knowledge of all Front of the house operation and the housekeeping & laundry operations
• Proven leader with large diverse team promoting team work and the St. Regis Culture
• Proficiency in presentation skills, MS Office and Opera
• Fluent in English language (written & verbal)
• Excellent knowledge of labor management, accounting, forecasting, budgeting and financial statements.

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

EDUCATION AND EXPERIENCE

• High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

• 1-2 years’ management experience the Rooms division or Housekeeping department in a 5-star resort preferable Mariott International Full Service Brand
• Should have the Knowledge of handling the Rooms allocations with Front of the house and engineering department.
• Degree in Hotel Management or Business Administration preferred /
• Full working knowledge of all Front of the house operation and the housekeeping & laundry operations
• Proven leader with large diverse team promoting team work and the St. Regis Culture
• Proficiency in presentation skills, MS Office and Opera
• Fluent in English language (written & verbal)
• Excellent knowledge of labor management, accounting, forecasting, budgeting and financial statements