Housekeeping Manager - voco® Riyadh at IHG Career

, , Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Team Development, Coaching, Guest Satisfaction, Problem Solving, Inventory Management, Budget Monitoring, Compliance, Training, Performance Management, Attention to Detail, Leadership, Time Management, Organizational Skills, Hospitality

Industry

Hospitality

Description

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips. We’re growing; grow with us. Exceptional design meets contemporary comfort at voco® Riyadh . We’re on King Fahad Road at the heart of the city’s booming business district. Only 30 minutes from King Khalid International Airport . Opposite the Ministry of Interior, and steps away from other government offices. People Direct daily activities, plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods Guest Experience Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it’s down to you to make rooms special and memorable for guests Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction Carry out special requests from guests, VIPs, repeat visitors and club members Help guests with their questions and complaints to achieve complete guest satisfaction Look smart - wear your uniform with pride Responsible Business Maintain and order supplies and equipment whilst minimising waste and maintaining “green” initiatives (example: container recycling, and cleaning agents) Reunite items with owners - and log any lost and found property Perform other duties as assigned. May also serve as manager on duty Financial Help prepare and monitor the hotel’s annual budget with a focus on increasing profitability Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members What We need from you: Excellent communication and strong interpersonal strong skills Business language and tools acumen Bachelor's Degree/higher education qualification/equivalent in hospitality or related field 3+ years total experience in a catering setting or related field Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience Must speak local language(s) Position may have additional qualifications per brand standard In return for your hard work, you can look forward to a competitive salary and benefits package – including duty meals and discounted hotel accommodation worldwide. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow. And because the voco Hotels & Resorts brand belongs to the IHG® family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world. So whoever you are, whatever you love doing, bring your passion to voco and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com.

Responsibilities

Direct daily activities of the housekeeping team, ensuring proper staffing and performance management. Maintain high standards of cleanliness and guest satisfaction through inspections and special requests.