WE PUT THE WORLD ON VACATION

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

HOW YOU’LL SHINE

Club Wyndham Flynns Beach is seeking a Housekeeping Manager who will be responsible for supervising the daily work of all Housekeeping staff ensuring efficient and high quality service is provided to the guests. This position will plan, control and direct the administration and operation of Housekeeping within the Resort.
We are seeking an individual with a strong customer focus and an eye for detail and will be well versed to plan and coordinate all housekeeping tasks and activities. You will be a Housekeeping professional with extensive experience in a similar role, alongside a passion for developing and motivating a large team to succeed.

The primary responsibilities of this role include but are not limited to:

• Oversee daily housekeeping operations, including recruitment, training, scheduling, supervision, and discipline of staff.
• Conduct daily checks and periodic inspections of guest rooms, public areas, and housekeeping equipment to ensure cleanliness and maintenance standards are met.
• Manage ordering, storage, and consumption of cleaning supplies, linen, and guest amenities while controlling costs and staying within budget.
• Address guest complaints promptly, investigate issues, implement corrective actions, and ensure VIP and long-stay guests receive exceptional service.
• Work closely with Maintenance, Front Office, and Food & Beverage teams to ensure smooth operations, room readiness, and high service standards.
• Supervise laundry, uniform room, minibars, and specialised cleaning projects like deep cleaning and preventative maintenance.
• Ensure proper use and storage of chemicals, adherence to fire, hygiene, health, and safety regulations, and control of lost and found items.
• Conduct regular department meetings, share updates on policies, events, and improvements, and maintain clear communication with management and staff.
• Evaluate employee performance, provide coaching, recommend promotions, and motivate the team to maintain high productivity and morale.
• Manage documentation, prepare departmental reports, maintain key control, and ensure smooth handover of pending tasks between shifts.

• Oversee daily housekeeping operations, including recruitment, training, scheduling, supervision, and discipline of staff.
• Conduct daily checks and periodic inspections of guest rooms, public areas, and housekeeping equipment to ensure cleanliness and maintenance standards are met.
• Manage ordering, storage, and consumption of cleaning supplies, linen, and guest amenities while controlling costs and staying within budget.
• Address guest complaints promptly, investigate issues, implement corrective actions, and ensure VIP and long-stay guests receive exceptional service.
• Work closely with Maintenance, Front Office, and Food & Beverage teams to ensure smooth operations, room readiness, and high service standards.
• Supervise laundry, uniform room, minibars, and specialised cleaning projects like deep cleaning and preventative maintenance.
• Ensure proper use and storage of chemicals, adherence to fire, hygiene, health, and safety regulations, and control of lost and found items.
• Conduct regular department meetings, share updates on policies, events, and improvements, and maintain clear communication with management and staff.
• Evaluate employee performance, provide coaching, recommend promotions, and motivate the team to maintain high productivity and morale.
• Manage documentation, prepare departmental reports, maintain key control, and ensure smooth handover of pending tasks between shifts